Clinical support services 

The division of clinical support services comprises of the following services:

  • Pharmacy and medicines management
  • Therapies (occupational therapy & physiotherapy)
  • Dietetics
  • Transport
  • Contact centre
  • Switchboard

Pharmacy and medicines management

UCLH Pharmacy provides a Trust wide comprehensive array of pharmacy services with the overall aim of ensuring safe, effective and economical use of medicines throughout the trust and supporting education, training and research.

Occupational therapy and physiotherapy services

Occupational Therapy and Physiotherapy teams at UCLH work across a range of specialities in acute hospital and community settings.  Services are provided for inpatients and outpatients. Team members rotate across University College Hospital, National Hospital for Neurology & Neurosurgery and University College Hospital at Westmoreland Street.


Dieticians are involved in providing effective, evidence-based nutritional assessment, dietary advice and support to patients, their carers and all staff involved in patient care. The main aim of this advice is the prevention or correction of nutrition-related symptoms and/or disease. The team provides expertise in a wide range of specialities.


The service provides a non-emergency patient transport service to patients eligible under department of Health criteria.

Contact centre

The Outpatient Contact Centre for UCH is located at 250 Euston Road, opposite the UCH. All outpatient referrals for UCH are received and registered by the Contact Centre. It is responsible for a variety of tasks including registering patients, making and rescheduling appointments and managing the administrative pathway of NHS e-Referral Service (formally Choose and Book referrals) and faxed referrals.


The Switchboard delivers it’s service for all of the hospitals within the Trust. It is located at 250 Euston Road, opposite the UCH. The switchboard is a 24/7 operational site manned 365 days of the year. We are contactable on 020 3456 7890.

 Contact details

Clinical support services
University College Hospital
235 Euston Road
London, NW1 2BU