Macmillan Support and Information Service 

On the ground floor of the University College Hospital Macmillan Cancer Centre you’ll find the Macmillan Support and Information Service. Our team of experienced NHS staff and trained volunteers offer a range of supportive care services in a welcoming and informal environment for those affected by cancer and red cell conditions.

Whether you’re a patient, family member, friend or carer, we’re here for you at any stage of your care pathway – from diagnosis, throughout treatment and beyond.

Our team consists of:

  • Telling your child you have cancer

    The UCLH Cancer Collaborative has teamed up with the Fruit Fly Collective to create a short animated film to advise parents with cancer on how to talk to their children about their diagnosis.

    It is thought to be the first animated film of its kind and guides parents through discussing their cancer diagnosis with children of different ages, should they wish to.

Accessing our service

You can drop into the Macmillan Support and Information Service any time between 09:00 and 17:00, Monday to Friday – you don’t need an appointment to visit us.

Our welcome desk staff will greet you and tell you about the services we offer. They will also:

  • Show you to our Living Room where you can talk through your questions and worries with one of our support and information specialists
  • Assist with appointments for our services
  • Help with fundraising queries.

  • Time to sit, gather thoughts, with a cup of tea. It feels safe here. The team are around if and when you need them. It is a wonderful space.

  • Thank you so much. For listening and understanding.

  • Both my wife and I can never thank you enough for all the help you have all been to us during the past 14 months – once again thank you so much.

  • Great to have a place to simply ‘be’ and feel like I can just talk if I want to or not. Thanks for being so caring.