How to refer - Special care dentistry 

Referral contact address:

Eastman Central Registry for Appointments (ECRA)
Eastman Dental Hospital
256 Gray's Inn Road
London WC1X 8LD

Telephone: 020 3456 2300
Fax: 020 3456 2383

Acceptance criteria for Special Care Dentistry

  1. Adolescents and Adults aged 16 years old and above.
  1. Patient groups accepted are Tier 2/3 complexity – please see the attached NHS England guidance document for further details:

Priority is given to the following groups:

  • Patients with severe disability/impairment who cannot be treated solely in the community dental service
  • Special care patients who require general anaesthesia to facilitate dental treatment (out-patient general anaesthetic list)
  • Screening/emergency service for haematology patients under the care of University College London Hospital
  • Screening / dental stabilisation for Head & Neck Cancer patients under the care of University College London Hospital
  • Patients with anxiety in relation to dentistry who may require behavioural management, hypnosis and/or sedation.

We are unable to provide treatment for:

  • Tier 1 complexity patients
  • Tier 2 complexity patients who can be seen solely within the community dental service.
  • Hospitals with whom we do not have a service level agreement (including The Royal Free Hospital, St Mary’s Hospital Paddington, Whittington Hospital)

We do not provide continuing care for patients:

Patients, once they have completed their active treatment, will be discharged back to the care of the referring practitioner.

Referral forms

Waiting times for consultation:

  1. Routine referrals up to 13 weeks (while we aim to maintain our 13-week waiting, the clinical needs of this group of patients often leads to a variation in waiting times for consultation).
  2. In order for referrals to be accepted, the referral form should be completed in full, including a complete medical history, medication list, and social history. Please state clearly the treatment modality required and the Case Mix complexity as defined by the BDA Case Mix Tool:

Access to patient results:

Results of investigations will be sent within patient letters.