Choose and book 

What is Choose and Book?

Choose and Book is a national electronic service that was launched in 2004. It gives patients a choice of date, time and provider for their first outpatient appointment referred by their GP. After referral by their GP, patients are able to choose their appointment while with the GP, or alternatively can book it at home through the appointments line or via the internet (on a secure site).

The benefits of Choose and Book

  • You can choose any hospital in England funded by the NHS (this includes NHS hospitals and some independent hospitals). More information about hospitals is available on the NHS Choices website.
  • You can choose the date and time of your appointment.
  • You experience greater convenience and certainty. With Choose and Book, the choice is yours.
  • There is less chance that information will get lost in the post because more correspondence takes place through computers.

Choose and Book at UCLH

UCLH has a dedicated team looking after our Choose and Book service. All of our services on Choose and Book are ‘directly bookable’. So you can book your appointment at UCLH while with your GP. We encourage you to ask your GP to refer you via this method, as you are in control of choosing an appointment that fits in with your other commitments and arrangements. In addition should your circumstances change and you need to change your appointment you can do this easily over the phone or the internet.

If you have any comments, queries or suggestions about Choose and Book at UCLH, please e-mail