Other useful information about your stay 

  • Consenting to treatment

    To go ahead with any surgery or treatment, by law we must ask for your permission and will ask you to sign a consent form. Your doctors will explain what will happen during any treatment. He or she will tell you what the risks, benefits and alternatives may be, and how you can expect to feel afterwards. It is important that you understand everything that will happen and you should sign the form only when all your questions have been answered to your satisfaction. You have a right to refuse any treatment or tests.
  • Teaching and research

    UCLH is a teaching hospital which trains doctors, nurses, midwives and other health professionals. You might often see medical students on the wards, and under supervision they may help to give you care or tests. We will ask for your consent for medical students to either observe or treat you, and you have the right to refuse if you have any concerns about it. If you would like further information read our Medical students at UCLH leaflet.

    The Trust also has a world-wide reputation for medical research and you could be asked to take part in a research project while you are here. We will always ask for your consent and explain fully what such a project may involve.

    If you choose not to be looked after by students or not to take part in teaching or research your care will not be affected in any way. 

  • Specimens and blood tests

    Sometimes the blood samples and other specimens you are asked to give to help us understand your condition, may be useful in research. If we wish to use any of these samples in research we will always ask for your consent.
  • Food and drink

    Meals are provided and there is a varied choice of daily menus. Menu choices include Afro-Caribbean, halal, kosher and vegetarian options. Vegan, gluten-free and puréed foods can be requested, and low-fat and low-salt diets are also catered for. If you need a special diet, please let the staff know when you are admitted to the ward. All menus are available in a variety of different languages. You may eat food brought in by visitors, but please check with your nurse whether there are any foods you should not be eating as part of your care plan.

    Hot and cold snack boxes are also available 24 hours a day, 7 days a week.

  • Portable entertainment devices

    Small portable devices such as iPods and games consoles can be used in hospital but please use them sensitively as even with ear phones this can be disturbing for some people. Also please keep valuables like these with you at all times as the Trust cannot be responsible for their safe keeping.
  • Enquiries

    Family, friends and carers are welcome to telephone the ward and ask about your progress. For reasons of confidentiality we cannot give out medical information over the phone, but your nurse will say how you are getting on.

    Mail is delivered to the ward each weekday. If you wish to receive mail, please ask your relatives and friends to write your name and the name of the ward on all correspondence. Outgoing stamped post can be placed in the out tray at the ward reception desk.

  • Religious services

    UCLH has a team of chaplains of different faith traditions who visit regularly to care for the spiritual, religious and pastoral needs of patients and their families/friends. The chaplains are happy to visit any patient. If you would like to see a chaplain, then please ask the ward staff to contact them. The chapel, Muslim prayer-room and quiet room (on the ground floor, near the café) are always open. At NHNN the chapel is near the main hospital entrance. Everyone is welcome to use the various religious facilities in the hospitals; ask staff for the location of the facilities in your particular hospital or click here to view our chaplaincy pages.
  • Disability allowance and sickness benefit

    If you are currently receiving a pension or benefit, please bring into hospital your pension number, national insurance number or the number of any other benefit you receive. If you receive disability living allowance, your allowance will only be reduced if you stay in hospital for four weeks or longer.