Claiming for travel fares 

If you receive benefits or tax credits, you may be entitled to claim back your travel fares. Please bring proof of your benefit or tax credit entitlement to the hospital. The ward will tell you how to get a refund. There are restrictions on the tickets that can be refunded and the benefits that qualify. If you need advice about whether you are eligible to reclaim travel costs back please contact the Cashier’s Office.

Cashier's Office locations and opening times:

  • University College Hospital: Ground floor, Atrium; 9.00am - 1.00pm and 2.00pm - 4.30pm, Monday to Friday. Telephone: 020 3447 3003. The office closes for lunch between 1.00pm-2.00pm. Please note, times may vary depending on how busy the office is.
  • National Hospital for Neurology and Neurosurgery: Ground Floor of the Royal London Hospital for Integrated Medicine; 9am – 1.15pm and 2pm - 5pm Mon-Fri.
  • University College Hospital at Westmoreland Street : Next to main reception; 9.30am – 4.30pm Mon-Fri. 

Click here to download our 'Help with travel costs' information leaflet


 Cashiers desk at UCH - accesibility information

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