Training and support 

Most of our staff will use the new system and will receive training between January to March 2019. Staff will also be supported by around 1,000 colleagues who have received extra training on the system – called superusers – during the first few weeks of go-live in April 2019. During this time, we will all have to get used to the new system and things will happen a little more slowly than usual. You may have to wait longer for your appointment or it may take longer to complete your appointment.

Watch the overview of our EHRS below.