Our web chats are text based discussions. Anyone is welcome to join in the web chat.
You don’t have to be registered to join into join our web chat conversations. Simply type in your question. You can remain anonymous if you wish, it’s completely up to you.
Our expert will answer as many questions as possible in the allocated time. Questions are answered in the order received, although it may take a while for your question to appear ‘live’ on-screen, depending on where it falls in the queue.
If several questions are asked on the same topic, our expert may summarise them. Questions and answers appear on the screen - you are not able to hear the chat; there is no video or sound.
Remember that the web chats are public and everyone can view your comments so do not submit information that you do not want others to see.
The web chats provide information only. They are not intended to replace a consultation with an appropriately qualified health professional.
We cannot guarantee that information provided by us through web chats will meet your health or medical requirements. If you are concerned about your health, contact your doctor.
By taking part in one of our web chats you acknowledge and agree that we will not be responsible for any claims, losses or damages (whether direct or indirect) arising out of, or relating to, the misuse of, or inappropriate reliance on, the contents or advice contained within the chats, except to the extent that such liability cannot be excluded by law.