Hardwired for the future 

02/05/2014 00:00 
It’s easy to forget what hospital life was like not that many moons ago. No web, no emails, no smart phones, no electronic records. What will the next decade bring?

UCLH Wired

An inspiring event about service redesign & opportunities to make care better through innovation and technology.

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Sir Robert Naylor, UCLH Chief Exectuive

Bold ideas, dramatic results, lasting change

  • UCLH yesterday, today and tomorrow
  • What we have achieved, and the challenges ahead
  • What we mean when we say transformation

Download Sir Robert's presentation

View Sir Robert's presentation on YouTube

RobertSir Robert Naylor with Kevin Fong

"Inspirational to see others willing to embark on a change journey"

"Everyone in the room felt they were part of the future"

"Kevin Fong was amazing! Superb to have like-minded enthusiasts together and left feeling that anything is possible @ UCLH"

Bold Ideas

Health Care in the Information

"Gary Kaplan | very inspiring"

"Excellent content and range of speakers"

"Dragons’ den | great quality session and great quality applications"

Dramatic Results

Films included in this section:

Dragons' Den

Meet the Dragons

Sharon Constancon

Chief executive of Genius Methods, a Board Evaluation and Development consultancy. Sharon was named 2013 London Woman in Business by the South African Chamber.

Richard Murley

Chairman of UCLH and vice-chairman of Rothschild. Richard is also a qualified solicitor who has worked in the City of London for more than 30 years.

Bernie Porter

A nurse consultant specialising in multiple Sclerosis, Bernie showed true entrepreneurial spirit in setting up the Neuro-Response Service which has helped thousands of patients at the National Hospital for Neurology and Neuroscience. Bernie has since been awarded an MBE for her services to nursing.

Daniel Marks

Specialist registrar for Clinical Pharmacology and Therapeutics at UCLH, and a postdoctoral research fellow in Immunology and Inflammation at UCL. Daniel was also one of the founders of the Junior Doctors’ Forum at UCLH and represents junior doctors at the Medicine Board.

Kevin Fong

Consultant anaesthetist and anaesthetic lead for both the Patient Emergency Response and Resuscitation Team (PERRT) and Major Incident Planning. Kevin is also an honorary senior lecturer in physiology at University College London.

Dragons' Den apps winner, Wanda Aleksy, a medical technical officer at the RNTNEH

"The Technology showcase | good to see examples of innovation happening at UCLH"

"Multi-professional attendees"

"Awareness of new apps. At UCLH and awareness of our vision"

 Watch the day in video...

“Life moves so fast now… and struggling with that pace of time is like space travel. It is difficult to see the future but we must prepare for it nonetheless… and there is plenty to hope for,” said consultant anaesthetist Dr Kevin Fong, one of the guest speakers at the recent UCLH Wired Event, hosted by the Quality, Efficiency and Productivity team.

The theme? Change is inevitable if UCLH is to continue to provide high quality services that are more efficient and safer, and that will require bold ideas, dramatic results and lasting change, supported by technology.

From video clinics, to phone apps and patient portals, teleconference diagnostics and electronic patient health records: UCLH is already looking to the future.
James Thomas, director of ICT, said: “Healthcare is 80% information and by putting that at the heart of everything we do, it will generate improvements in quality and provide efficiency gains. In terms of clinical informatics, we have only scratched the surface.”

He introduced Shona Campbell, a radiologist and UCLH’s first chief clinical information officer who will provide a link between technology teams and clinicians to ensure high quality patient care is at the heart of any changes we make.
The event was all about learning from others and sharing knowledge.

Cue Dr Gary Kaplan, a physician and chief executive of Virginia Mason Health System which won international recognition for deploying lean techniques to transform health care. Speaking from Seattle via skype, he outlined how new ways of working have delivered better, faster, more affordable healthcare and increased patient satisfaction.

He said: “Technology is a huge asset and potentially a game-changer”, but he has a proviso “don’t automate bad processes – or you are just moving garbage at the speed of light!”. Having buy-in from the Executive Board and putting power in the hands of clinicians to redesign the processes is a “built in mechanism to ensure safety is never compromised.”

During a series of workshops, guest speakers shared their ideas and demonstrated how technology such as apps and social media are revolutionising the patient experience.

They included systems manager Sean Gilchrist who talked about the work underway at UCLH to develop Apps that talk to our clinical systems to free up clinical time  and share information whilst on the move; Louise Malloy, project manager, focused on how clinical teams have used the Productive Outpatients Programme to make major changes to their outpatient, diagnostic and ambulatory services; Lean advisors Debbie Brown and Paul Woodhead led a session on Lean projects across neurosurgery, elective care, urgent care and corporate services and associate director of communications Rachel Maybank outlined the role of social media in healthcare.

Bernadette Porter, consultant nurse, summed up the day: “There was a great buzz and energy about the event and, on reflection, I think that’s because we feel we are part of the future.”

Into the dragons' den

In a UCLH Dragons’ Den-style competition, three staff finalists made an impassioned pitch to convince the panel to back their technological innovation with hard cash.

Deputy chief nurse Eamonn Sullivan outlined his idea for an electronic ‘welcome pack’ for patients and visitors containing a wide range of useful and important information about UCLH.  Supt radiographer Celia O’Meara came next with her ‘checklist’ app to ensure patients fit the criteria for specific diagnostic imaging tests. This would reduce last minute cancellations.

Lastly, Wanda Aleksy outlined her idea for a mobile gaming app to help children with cochlear implants practise their listening skills – when and where it was most convenient. It could save around 100 hospital appointments a year, bring patient benefits and have commercial possibilities.

“I am genuinely impressed with the depth of thinking and perspective shown by all three contestants. It’s a very hard choice,” said UCLH chairman Richard Murley, one of the five dragons. Following a quick confer the winner was announced… Wanda Aleksy, a medical technical officer at the RNTNEH. The Dragons pledged £15,000 to help fund the design and development of her app.

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Media enquiries

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