New digital storytelling programme helps enhance patient care 

04/10/2016 00:00 
From across the NHS, consultant to community midwife, mortuary technician to GP, staff are sharing their stories of care and caring to help people understand the reality of working in healthcare.

Founded by social entrepreneurs, Pip Hardy and Tony Sumner in 2003, the Patient Voices Programme received funding this year from NHS England. Today NHS England officially launched the first in a series of the digital stories that aims to use the experiences of patients, carers, managers and clinicians to deliver more compassionate healthcare.

UCLH consultants, Dr Damon Kamming (consultant anaesthetist) andDr Natasha Curran (consultant in anaesthesia and pain medicine) took part in the project, each attending a three-day workshop to capture what they had to say.

“Three days sounds like a long time particularly when we’re all so busy but it really takes that time to give justice and meaning to your story,” said Dr Kamming. “It’s a structured process that harnesses reflections so well through scripting, imagery and editing. It’s an invaluable personal investment.”

Dr Curran said: “I found it an incredibly rewarding experience, and the final product is not only a powerful learning tool but also a channel for empathy. The common thread in all our stories is that we experienced vulnerability which has helped to make us better people, personally and professionally.”

Touch by Dr Kamming – shares how the power of touch as a patient has helped him to reduce fear in delivering healthcare, enhancing the experience for both staff and patients.
Impermanence by Dr Curran - sees her at the opposite end of pain management as she describes her journey as a patient coping with the debilitating symptoms of migraine.

Visit here for all released stories from the Patient Voices Programme.

Visit here for all released stories from the project, Staff Stories - the DNA of Care.

 Latest news

 Contact details

Communications unit
2nd floor central
250 Euston Road
London NW1 2PG

Media enquiries

Switchboard: 020 3456 7890
Media enquiries: 020 3447 7542 / 020 3447 9506

Out of hours
The normal working hours for the Communications Unit are Monday to Friday 9am – 5pm. The only media enquiries that will be answered outside of these working hours are urgent enquiries and those relating to major incidents. To access the out-of-hours service call switchboard on 0845 155 5000.

Share this story