Staff survey results published 

20/03/2012 00:00 

The vast majority of staff at UCLH would recommend the Trust as a place to work or receive treatment according to the 2011 NHS Staff Survey.

 Staff survey results published

Picture (from left to right) Gloria Bernards, ward sister, Molly Lane Fox Unit; Richard Murley, chairman; Katherine Fenton, chief nurse; Daron Smith, consultant urological surgeon; Catherine Narciso clinical practice facilitator, infection prevention & control; Sandra Hallett, director of quality and safety; Ali El Mahad, duty manager; Sir Robert Naylor, chief executive; Anjanee Jhurry, discharge nurse coordinator, neonatal unit; Janet Wanyoike, staff nurse, The Heart Hospital; Clara Chidziva, staff nurse, Molly Lane Fox Unit.

Some 84% of staff at UCLH said they were satisfied with the quality of work and patient care they are able to deliver, 10% above the national average for acute trusts. Ninety-two per cent believe their role makes a difference to patients.

Staff at UCLH were among the most motivated across hospitals in the NHS being ranked in the top 20% for how much they look forward to going to work and their enthusiasm for their jobs.

UCLH was among the top 20% of trusts in the country for staff recommending it as a place to work or receive treatment and for staff enjoying job satisfaction.

Overall staff engagement at the Trust was also among the top 20% of Trusts in the country.

This coincides with an increase in staff receiving appraisals – 82% in 2011 (above the national average) compared with 74% in 2010.

David Wherrett, workforce director at UCLH, said: “The 2011 survey results show that UCLH provides is a really good and improving place to work.  A focus on improving the working life of staff is crucial to delivering improved outcomes for patients. Once again it is very pleasing to see that staff at UCLH believe they are making a real difference and that they would recommend the Trust to their loved ones and friends as a place to be treated or work.”

The Trust’s response rate was 57.3%, the equivalent of more than 3,600 staff.

Click here to see the UCLH results in full.


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