UCLH: access all areas 

16/11/2016 00:00 
UCLH is joining the hundreds of other public organisations, places of interest, cafes and more on Disabled Go, a ‘trip advisor’ style guide to how accessible venues are for people who have disabilities, or who may for other reasons, find places difficult to navigate.

Disabled Go is a web based service that provides detailed information about the accessibility of different venues. You simply enter the place you are visiting in the search tool and icons denoting facilities relating to accessibility - such as availability of ramps for wheel chairs or buggies, disabled toilets, if sign language is used, whether there is a hearing system in place etc - are displayed as well as detailed information about accessibility.

Specific UCLH sites – University College Hospital including the Elizabeth Garratt Anderson Wing, the Cancer Centre and the National Hospital for Neurology and Neurosurgery – were assessed by a team of disabled go surveyors and the sites will now appear on the Disabled Go website. This pilot project was funded by UCLH Charity.

Sue Beatson, deputy chief nurse, head of nursing specialist hospitals said, “Being on Disabled Go will help people coming to UCLH to plan their visits. Coming to hospital can be a stressful experience for many – and worrying about how you will get around only adds to the stress. Knowing more about where you are going and what’s available will help alleviate some of these anxieties and help improve patient experience”.

Although the website is called Disabled Go, the site is designed for anyone who might find getting around less easy than others. This could be older people, people with young children or people who are coming to hospital with an injury – on crutches for example.

John Knight, UCLH patient governor said: “Having lived with a significant disability for many years I regard the DisabledGo website as liberating – enabling me to plan ahead more confidently and with greater certainty as well as removing the stress that so often comes with getting out and about."

Ros Jacobs, UCLH patient governor added:"For me it's personal - having a daughter with disabilities means that I have experience of trying to navigate obstacles and challenges. DisabledGo will make it so much easier and less stressful for me and everyone coming to UCLH as a patient, carer or visitor".

Disabled Go is available here.

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