The ENT urgent referral clinic at the Royal National ENT and Dental Hospital 

The primary objective of the ENT urgent referral clinic is to provide speedy access and effective care to all adult and paediatric patients aged above 2 years old with urgent ENT problems.

The urgent referral clinic is:

  • Not a walk-in clinic.
  • Only for 2 years and above paediatric patients

The clinic is designed to treat short term (usually less than a week), severe conditions such as those listed below:

  • Haemorrhage
    Nasal: non-arrested epistaxis episodes
    Aural: due to trauma, surgery or infection
    Throat: due to trauma or surgery
  • Acute infections
        All acute infections pertaining to ear, nose and throat,
        for  example, otitis externa, acute aural discharge,
        acute tonsillitis, peri-tonsillar abscess and acute nasal discharge.
  • Acute pain - pertaining to all ENT regions
  • Non-acute airway obstruction
  • Acute vertigo
  • Foreign bodies suspected or proved

Non Urgent ENT conditions

The urgent referral clinic is unlikely to provide effective and satisfactory treatment on non-urgent ENT conditions. These conditions often require regular follow up and extensive investigation where RNTNE provides relevant dedicated outpatient clinical service. These non urgent ENT conditions include:

  • Long term vertigo, tinnitus, chronic sinusitis, long term hearing loss, chronic Eustachian tube dysfunction, chronic aural discharge and aural wax impaction

Suspected cancer

Patients with suspected malignancy should not be referred to urgent referral clinic. Instead, these patients should be referred to relevant clinic under the ‘2 week policy.’

The referral forms can be found at: My Health London.

Making an appointment

All patients will either require to be booked via the NHS e-Referral System (e-RS) to be completed by their GP, or if you attend your local accident and emergency department they can also refer you to our care by contacting us and providing a referral letter. We do not offer a walk-in service. All patients must be registered with a GP.

 Contact details

The urgent referral clinic
Royal National ENT and Eastman Dental Hospitals

47-49 Huntley Street

Patient enquiries
Telephone: 020 3456 5200

General enquiries

GP enquiries
Telephone: 020 3456 5200 or Contact ENT SHO on-call doctor direct

Service manager - CNS Akunna Bridget McCubbinn