Information for GPs - How to refer to the Emergency Department 

Referral contact address:

Emergency Department
University College Hospital
Accident and Emergency (A&E)
Ground Floor
235 Euston Road
London NW1 2BU

Telephone: 0203 447 0083
Fax: 0203 447 0084 

Access to patient results

A GP discharge summary will be sent after the patient's attendance. For any urgent requests for blood or other tests, please call the Emergency Department (ED).
 
Information for patients

If you have been seen by your GP and have been sent to the Emergency Department for a specialty consultation you will be seen by that Specialist either within the Emergency Department or the Emergency Day Unit. Your GP should tell you whether you need to go the the Emergency Department reception, or to the Emergency Day Unit reception. Your GP is required to send you with the following information via a referral letter having already spoken to the particular Speciality doctor:

  • Referral date
  • Patient details- relevant medical details i.e current and past medical history, medications, biochemical results
  • Reason for referral
  • Patient’s personal details- full name, date of birth, full address including postcode, home and telephone number
  • GP/ referring doctors details- including full name and address and contact details

Do you need to come to the Emergency Department?

The Emergency Department is located at University College Hospital and is open 24 hours a day, 365 days a year for anyone seeking healthcare for an urgent medical problem related to an accident or illness. A&E can be very busy and should be used for those patients needing only urgent medical attention.

For non-emergency problems (such as coughs, colds, sore throats, flu-like symptoms and urinary tract infections and prescriptions) please consider other treatment options such as:

  • Calling NHS 111 on 111 on any telephone - this service offers health information and advice from a specially trained nurse over the phone, 24 hours a day
  • Calling your GP surgery to be seen by an emergency doctor or to make an appointment to see your usual doctor.
  • Attending a Walk-In Centre -  these provide fast and convenient access to healthcare advice and treatment for minor illnesses and injury. No appointment is necessary. Please contact NHS Direct to find out where your nearest walk-in centre is located.
  • Please note: UCLH does not have a Walk-In-Centre.