Please go the main reception desk located at the entrance of the National Hospital for Neurology & Neurosurgery.
From here you will be directed to the fourth floor – Nuffield Ward where you shall be greeted and escorted to your room.
Admission into your room
You will be accompanied to your room and shown the various facilities e.g telephone system, nurse call system, bed controls, television and WiFi. All rooms have en-suite bathroom with either bath and/or shower. There is also a wardrobe and shelf space for all your belongings.
Your nurse will need to take details of your medical history, present condition, allergies/ sensitivities and current medication. Routine investigations will be organised by the resident medical officer.
Your medical care is your Consultant’s responsibility and he/she will advise the Hospital staff of any tests and treatment you require. Twenty four hour medical care is provided by the resident medical officers, who will assist your Consultant as required.
Your Consultant will discuss your operation or medical care with you and you will be asked to sign a consent form if you are having surgery. If you do not understand the form, please ask for an explanation. Consent will also need to be signed for various procedures other than surgery.
Drugs you may require will be prescribed by your Consultant and be issued by the National Hospital’s Pharmacist.
Physiotherapy Treatment given by the physiotherapist is in liaison with your Consultant and carried out in the department or in your room, as appropriate.
You will be able to receive calls from friends and family, who will need to telephone the Nuffield reception switchboard on 020 3448 3231.
Please note that mobile phones may interfere with patient life support and drug monitoring equipment and should be switched off whilst in the Hospital.
Meals are served in your room. There is a varied menu including vegetarian dishes. If you prefer a snack or light meal there is an alternative menu which can be obtained from the catering staff. Please let the nursing and The Spice of Life Restaurant staff know if you have a food allergy e.g. peanuts.
Meals are served at the following times:
Breakfast: 7.30am to 8.30am
Lunch: 12.30pm to 2.00pm
Dinner: 6.00pm to 7.00pm
Your visitors may like to purchase drinks, snacks, sandwiches and pastries from The Spice of Life Restaurant in the basement of Queen Mary Wing, which is open from 8am to 5pm, Monday to Friday.