Counselling service information 

RMU counselling is part of the Women’s Health Psychological Services (WHPS) at UCLH. This factsheet offers you information in advance. Do enquire when you meet any RMU staff.
  • How are appointments arranged?

    Please speak to any member of the RMU team and they will refer you. You can also refer yourself by asking the RMU receptionist for a referral form. Would should be sent an appointment by post with 4 weeks.

    If you do not receive an appointment please e-mail fertility@uclh.nhs.uk

  • How much time is needed?

    • Appointment typically lasts up to 50 minutes.
    • You may attend by yourself or with a partner.
    • Typically a one off session is offered although there is flexibility for a follow-up session when needed.
    • Currently the counselling is available 3 days a week Monday-Wednesday mornings.
    • The current outpatient appointment number is 020 3447 9411.
  • Contact details

    Reproductive Medicine Unit Counselling Service
    Clinic 1, Floor-1, EGA Wing, 235 Euston Road NW1 2BU
  • Why counselling?

    Sometimes medical investigations and treatments can bring uncertainties. Decisions may feel like a dilemma. Life can become more unsettling. Some problems are hard to discuss. Counselling provides a safe space to explore your private thoughts and feelings skillfully. We believe that it can help you see the situation more clearly, become more able to let go of ideas and patterns no longer serving you, feel ready to re-set your priorities, open up to new ways of coping, and experiment with a wider range of solutions.
  • What about confidentiality?

    The information you provide is confidential. Action would only be taken if there is a serious risk of harm to you or other people. If this were to be the case, you would, if at all possible, be notified that confidentiality was to be broken. If you have any queries about confidentiality please make this known to the counsellor or another staff member any time.
  • Helping us to help you and others?

    Most late cancellations go to waste. Whilst we respectfully ask that you plan your attendance carefully before taking up an appointment, we also understand that there are unavoidable circumstances that make it impossible for you to attend. Here’s how you can help:

    • Cancelling an appointment: It is fine to change your mind. Simply call the outpatient team on 020 3447 9411 to cancel as soon you know. If you cancel without re-booking we will assume that you do not wish to attend and will not burden you with further contact. However you can be re-referred any time.
    • Changing an appointment: Call the outpatient team to cancel and re-book with as much notice as feasible to up the chance of the appointment being used by someone.
  • What other support is available?

    You may wish to consider getting in touch with the relevant care user groups, some of which are listed below:

  • What are the limits of the RMU Counselling Service?

    No service is a catch-all. The counsellor is here to help you address the psychosocial problems related to your care episode at the RMU. It is not a standalone mental health clinic.

    If you are experiencing significant psychological difficulties or have had similar problems in the past, it is important to get help for these, whether or not you choose to have counselling with us. Effective psychological treatments exist in the NHS and the private sector. Be sure to talk to your GP, who can advise you about availabilities in your area. The counsellor here would be pleased to discuss options with you and/or write to your GP and/or other psychosocial care providers to help ensure that you are given appropriate assistance for your situation.