Ask your midwife 

If you are booked to have your baby at UCLH you can ask a UCLH midwife any questions you may have. Our maternity telephone line is staffed 24 hours a day by experienced midwives who can access your electronic medical records to better help with your query. The midwife will carry out an initial telephone assessment to determine the best course of action for you. This will be based on your history, what you tell us and how many weeks you are into your pregnancy.

If your problem is clinically urgent, for example you are in pain or think you may be in labour, please call our emergency telephone triage line on 020 3447 9400, selecting option 2.

We know that sometimes you will have a question that may not be urgent, but also cannot wait until you next see your midwife. We have answered the most frequently asked questions (FAQ) below. If your question is not listed here then please contact us.

Frequently asked questions (FAQ) 

  • How do I refer myself for antenatal care?

    At UCLH we aim to complete your initial health assessment (booking appointment) by the 10th week of your pregnancy. To refer yourself to our service you will need to complete a self-referral form.

    Please note that we will inform your GP of your pregnancy as part of information sharing with other health professionals who are or will be involved in your care. If you do not want us to do this please make a note on your referral form or speak to your midwife at your booking appointment.

  • What should I do if I have not received an appointment letter?

    At UCLH we aim to complete your health assessment (booking appointment) by the 10th week of your pregnancy. If you have not heard from us within 2 weeks from your referral please email antenatalreferrals@uclh.nhs.uk or call us on 020 3447 9400, selecting option 1, to speak to an administrator.

  • What will my antenatal care pathway be?

    At UCLH the routine antenatal care pathway is in line with National Institute for Health and Care Excellence (NICE) guidance. However, your midwife will consult you if at any time you need to be referred to one of our specialist clinics.

  • I cannot wait until my next appointment. How do I speak to a midwife?

    If your query is not an emergency, please email your question to midwifequeries@uclh.nhs.uk

    We will endeavour to respond to you within 2-3 working days.

    If your problem is clinically urgent, for example you are in pain or think you may be in labour, please call our emergency telephone triage line on 020 3447 9400 selecting option 2.

  • How can I book an antenatal class?

    At UCLH you will be offered an antenatal class run by one of our midwives. This class is offered to first time parents only and will take place at 34-36 weeks of pregnancy. You can book your class from as early as 16 weeks of pregnancy at our antenatal clinic reception. Please speak with reception staff when you next visit us.

    Find out more about parentcraft (antenatal classes).

  • How can I find out my test results?

    Your midwife will check your results. You will be contacted by your midwife on your chosen method of communication if any of your results are outside the normal range or if any extra tests need to be taken.

    If you have a urine infection you will be asked to visit your GP for antibiotic treatment and your midwife will fax your results to your GP. If you have any questions regarding your results please contact us via the non-urgent email address midwifequeries@uclh.nhs.uk

    We will endeavour to respond to you within 2-3 working days.

  • When should I contact my GP?

    Your routine antenatal care is shared between your GP and the UCLH maternity services. Please ensure that your GP is providing you with the antenatal support you require.

    During your pregnancy your midwife will ask you to visit your GP at 31 weeks for an antenatal check.

    You should also contact your GP directly if you experience any of the following:

    1. When it is not a pregnancy related issue
    2. Urine infection
    3. Backache (not related to labour)
    4. Flu or cold
  • I think I have been in contact with someone who has chickenpox. What should I do?

    If you have had chickenpox before there is nothing that you should do. If you are not sure if you had chickenpox we can check your antibodies from the blood tests taken at booking. Please call our maternity line on 020 3447 9400 and the midwife will arrange this for you.

    If you are not immune you may be advised to have an injection to increase your immunity response.

    It is important to avoid coming into hospital as other women may be at risk. Never bring in children if they are unwell, or if they have been in contact with another child who has an infectious disease.

  • I am worried that I may have been in contact with Zika virus. What should I do?

    Zika is a mosquito-borne infection caused by Zika virus (ZIKV). If you are worried that you may have been in contact with Zika virus please download our Zika virus information leaflet:

  • When will I receive my MAT B1 form?

    The Maternity Certificate (MAT B1) enables a pregnant woman to claim:

    • Statutory Maternity Pay (SMP) from her employer
    • Maternity Allowance (MA) from Jobcentre Plus

    The certificate:

    • verifies the pregnancy
    • confirms the date of the expected week of confinement (EWC)
    • confirms the actual date of birth when completed after confinement

    Your midwife will sign the MAT B1 form for you at your 25 or 28 week appointment.

  • How do I get a fit to fly letter?

    Ensure that you contact your GP in a timely manner to gain a fit to fly letter. Please note that you will need an antenatal check from a health professional to sign your fit to fly letter. We are unable to provide this on an ad hoc basis.

    Read more about travelling in pregnancy.

    Air travel and pregnancy

  • I think I have been in contact with someone who has slapped cheek syndrome (parvovirus B19). What should I do?

    Please call our maternity line on 020 3447 9400, option 2, and the midwife will arrange serological testing on your antenatal booking bloods in order to check your immunity. If you are not immune we will arrange further testing and we might organise a specialist follow-up in addition to your routine maternity care.

    It is important to avoid coming into hospital as other women may be at risk. Never bring in children if they are unwell, or if they have been in contact with another child who has an infectious disease.