Contacting a patient 

Telephone and other enquiries

The telephone numbers for the different hospitals are listed in the contacts and locations section. When you ring, please ask for the ward name. If you don't know the ward name, ask for ward enquiries. It is helpful if just one person telephones with enquiries and then informs other relatives and friends: this ensures that nurses do not spend too much time answering the phone. Unfortunately, we do not have enough telephone lines for patients to take incoming calls, but we can always take a message for a patient or ask them to phone you back.

Except in emergencies, please try to phone after 10.00am wherever possible. We cannot giveĀ medical information over the telephone. If your relative or friend is having an operation, the nurse in charge of the ward will tell you how soon after the operation you can ring to find out how they are.

Medical information

If you require information on a patient, the doctors and nurses will wish to know what your relationship with the patient is, and seek his or her permission before speaking to you in any detail about the condition and treatment.


PostĀ is delivered to the wards every day. To ensure safe delivery, please address your letters and parcels like this:

Patients Name
Ward Name
Hospital Address

 Hospital contact details

University College Hospital
235 Euston Road
London NW1 2BU

Telephone: 0845 155 5000 or 020 3456 7890

Huntley Street
London WC1E 6AG

Telephone: 020 3456 7016

330 Gray's Inn Road
London WC1X 8DA

Telephone: 020 3456 7890 or 0845 155 5000

Royal London Hospital for Integrated Medicine
60 Great Ormond Street
London WC1N 3HR

Telephone: 0845 155 5000 or 020 3456 7890

National Hospital for Neurology & Neurosurgery
Queen Square
London WC1N 3BG

Telephone: 0845 155 5000 or 020 3456 7890

Mortimer Market
Capper Street (off Tottenham Court Road)
London WC1E 6JB

Telephone: 020 3456 7891

University College Hospital at Westmoreland Street
16 - 18 Westmoreland St
London W1G 8PH

Telephone: 020 3456 3002 or 020 3456 3004

Eastman Dental Hospital
256 Gray's Inn road
London WC1X 8LD

Telephone: 020 3456 7899