Ward visiting hours 

expand University College Hospital 
T06 North - Head & Neck Cancer
Visiting times: 10am - 8pm
Protected meal times: 12.30pm - 1.30pm
Maximum visitors: 2
Telephone: 020 3447 0680/ 020 3447 0681
Location: 6th floor
T10 North - Oncology
Visiting times: 11am - 8pm
Protected meal times: 1pm - 2pm
Maximum visitors: 2
Location: 10th floor

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T11 East - Paediatric & Adolescent Daycare
Visiting times: 7.30am – 8pm
Maximum visitors: 2
Telephone: 020 3447 1101
Location: 11th Floor
T11 South - Acute Paediatric Inpatients
Visiting times: 9am - 8pm
Maximum visitors: 2 plus 2 siblings
Telephone: 020 3447 1100 (T11 Reception) / 020 3447 1103 / 020 3447 1143
Location: 11th floor

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T12 South - Adolescent Inpatient Unit
Visiting times: 9am - 9pm
Maximum visitors: 3
Telephone: 020 3447 1281 / 020 3447 1280 / 020 3447 1201
Location: 12th floor

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T13 South - Intestinal Failure Unit / Gastroenterology
Visiting times: 10am - 8.30pm
Protected meal times: 1pm - 3pm
Maximum visitors: 2
Telephone: 020 3447 1302 / 020 3447 1322
Location: 13th floor

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T14 South - Clinical Haematology
Visiting times: Open 24/7
Protected meal times: 12.45pm - 2pm
Maximum visitors: 2
Telephone: 020 3447 1432 / 020 3447 1424
Location: 14th floor

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T3 - Critical Care
Visiting times: 9am - 10pm. Visitors may also be asked to leave the bed space while clinical care/ward round is being carried out
Protected meal times: 1pm - 3pm
Maximum visitors: 2
Telephone: 020 3447 0300
Location: 3rd floor
T6 South - Gynaecology
Visiting times: 9am - 8pm
Maximum visitors: 2
Telephone: 020 3447 0625 / 020 3447 0623
Location: 6th floor

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T7 - Hyper Acute Stroke Unit
Visiting times: 9am - 7pm
Protected meal times: 12noon - 2pm
Maximum visitors: 2
Telephone: 020 3447 0707 / 020 3447 0706
Location: 7th floor

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T9 - General & Vascular Surgery, Medical & Surgical Gastroenterology
Visiting times: 9am - 8:30pm
Protected meal times: 1pm - 3pm
Maximum visitors: 3
Telephone: 020 3447 0900 / 020 3447 0984
Location: 9th floor

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expand Royal National Throat, Nose and Ear Hospital 
C and D wards - Paediatrics
Visiting times: Paediatrics has open visiting hours and flexible eating times as this occurs post surgery at any time of the day.
Maximum visitors: 2
Telephone: 0203 456 5114
expand National Hospital for Neurology and Neurosurgery 
Albany Rehabilitation Unit
Visiting times: 10am - 8pm
Protected meal times: 12noon - 2pm
Maximum visitors: 3
Telephone: 020 3448 3703 / 020 3448 3704
Chalfont Centre for Epilepsy
Visiting times: 11am - 9pm
Protected meal times: 12noon - 1pm
Maximum visitors: 5 - ex-patients are not allowed to visit.
Telephone: 014 9460 1480 / 014 9460 1485 / 014 9460 1486
HDU
Visiting times: 11am - 7pm (no visiting during daily ward round 10am – 12.30pm)
Maximum visitors: 2 (Visitors may be asked to leave the bedspace while clinical care/ward round is being carried out)
John Young
Visiting times: 10am - 8pm
Protected meal times: 12noon - 2pm
Maximum visitors: 3
Telephone: 020 3448 3266 / 020 3448 3364 / 020 3448 3499
Location:

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Medical ITU
Visiting times: 11am - 7pm
Maximum visitors: 2 (Visitors may be asked to leave the bedspace while clinical care is being carried out)
Telephone: 020 3448 4718
Neuro Rehabilitation Unit
Visiting times: 10am - 8pm
Protected meal times: 12noon - 2pm
Maximum visitors: 3
Telephone: 020 3448 3094 / 020 3448 3375
Location:

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Nuffield
Visiting times: 10am - 8pm
Protected meal times: 12noon - 2pm
Maximum visitors: 3
Telephone: 020 3448 3300
Telemetry
Visiting times: 10am - 8pm
Protected meal times: 12noon - 2pm
Maximum visitors: 3
Telephone: 020 3448 4746 / 020 3448 3433
Location:

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expand University College Hospital at Westmoreland Street 
Urology & Thoracics
Visiting times: 10am - 8pm
Protected meal times: 1pm - 3pm
Maximum visitors: 2
Telephone: 020 3456 3314
Location:

 

expand Elizabeth Garrett Anderson Wing 
C Section Recovery Bay - Close Observation Bay - Obstetrics
Maximum visitors: 1
Telephone: 020 3447 6214 / 020 3447 6215 / 020 3447 6206
Location: 2nd floor
Maternity Care Unit/Postnatal Wards - Obstetrics
Visiting times: 14:00 - 20:00
Maximum visitors: 3 - under 16s: only siblings permitted.
Telephone: 020 3447 6313 / 020 3447 6312
Location: 3rd floor

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  • Protected meal times

    Protected meal times is supported by the Commission for Patient and Public Involvement in Health Food Watch Report which indicates that patients who are uninterrupted and receive appropriate service and support during meal times feel happier, more relaxed and eat more. The exception to this rule is when visitors or carers are assisting patients to eat and drink.

    During this time all non-emergency activities are put on hold, example: taking patients away from the ward for tests and professional staff consulting with patients.

  • Rest and sleep periods

    There are some restrictions to visiting times to allow patients time for rest and recovery, and for care and treatment to be carried out.
  • Infection control standards:

    • Please do not visit the hospital if you are sick yourself.
    • Make sure that you wash your hands on the ward or use the alcohol gel before and after visiting a patient in hospital.
    • No more than two visitors at any time around the bed unless otherwise stated.
    • Any children visiting must be supervised all the time, so that they do not touch equipment or dressings.
    • Please check with the nurse in charge before visiting a patient if you have a medical condition which makes you vulnerable to infection, or a mild infection such as a cold, or if you feel unwell.
    • Please do not sit on the bed.
    • Inform ward or department staff if you notice the alcohol gel dispensers are empty or not working.
  • Presents for patients

    Patients like to receive gifts while in hospital. Visitors can bring gifts such as fruit, sweets, books and magazines, but it is important not to clutter the patient’s bed area. Check with the ward staff before bringing someone a gift of flowers.

  • What not to do when visiting someone in hospital

    • It's best not to sit on the patient’s bed as this can spread germs. Use the chairs provided.
    • Don’t put your feet on the patient’s bed.
    • Don’t touch the patient’s wounds or any medical equipment they are attached to, such as drips or catheters. This can cause infections.
    • Don’t use the patients’ toilets. Ask the ward staff where the nearest public toilets are.
    • Don’t share property, such as toiletries, tissues or items of hospital equipment with the patients.
    • Don’t use your mobile telephone as this can disturb patients and creates unnecessary noise.

    Large groups of visitors are welcome to wait in the public areas of each hospital site and rotate the visitors present at the patient’s bedside.

    If you are unable to attend during visiting hours, talk to the member of staff in charge of the ward to arrange an alternative time to visit.