UCLH Members e-news
December 2015

Welcome to our e-news for UCLH Members

Dear Member

This bulletin invites you to tell UCLH about your experience at UCH and the EGA and tells you about a number of forthcoming activities you might be interested in.

Tell us about your experience?

The Care Quality Commission (CQC) will carry out an inspection at UCLH in 2016. We would like to hear about the care you receive. Please find a letter from the CQC here which explains how you can give us your views.
We very much hope you will tell us about your experience. 

Director of Quality and Safety

Dates for your diary

Web chat - Ask an expert about Waldenström's Macroglobulinemia, Thursday 14 January 2016 10:00am  to 11:00am

Waldenström’s Macroglobulinaemia (also known as lymphoplasmacytic lymphoma) is a rare form of bone marrow cancer, which is associated in most cases with the presence of an excessive amount of protein in the blood.

For our next webchat we have our expert Dr Shirley D’Sa, Consultant Haematologist who specialises in treating patients with Waldenström’s Macroglobulinaemia (WM) and is on the advisory board for WMUK.
If you have a question you would like to put to Dr D'Sa, feel free to send them to webmaster@uclh.nhs.uk - alternatively join us on the 14 January 2016 at www.uclh.nhs.uk/chat-wald

MembersMeet programme 2016

UCLH’s priorities for 2016 Monday 1 February 2016 1.30pm to 3.30pm 

At UCLH our vision is to deliver top quality patient care, excellent education and world class research.  Each year we set ourselves objectives that we believe will enable us to deliver this vision. Come and hear more about our priorities for 2016 and tell us what you think.

Fiona McKenzie, Patient and Lead Governor will chair the session which will be run jointly by Simon Knight, Director of Planning and Performance and David Probert, Director of Strategic Development.

Snoring and Sleep Disorders Tuesday 12 April 2016 2pm to 4pm

Following a successful webchat on the subject of sleep apnoea in November the April seminar returns to the topic of sleep. Dr Bhik Kotecha an ENT Consultant at the Royal National Throat Nose and Ear Hospital, will give a talk about snoring and sleep disorders. Dr Kotecha helped establish the Sleep Disorder Unit at the  RNTNEH and in 2004 won the Hospital Doctor Team of the Year award for Sleep Medicine.

Immediately after the MembersMeets you will have an opportunity to talk to governors about issues that interest or concern you.  

Venue: Education Centre at 250 Euston Road, London NW1 2PG.

To register: Email:  foundation.trust@uclh.nhs.uk | Telephone: 020 3447 9290 | Online at: UCLH MembersMeet website

Can you help improve the patient experience?

Patient transport across North West London

The North West London Collaboration of CCGs would like to talk to patients and carers about their experiences with patient transport. They are holding two workshops to meet people who currently use or care for someone who uses patient transport services.
If you live in: Brent -  Harrow – Hillingdon – Ealing – Hammersmith & Fulham – Kensington & Chelsea – Westminster – Hounslow  and you are one of those people why not think about going. If you wish to take part please register by 5 January 2016.

Workshop 1: Tuesday 19 January 2016, 11am to 1pm, St Paul’s Centre, Hammersmith, Queen Charlotte Street, W6 9PJ

Workshop 2: Thursday 21 January 2016, 2 - 4pm, Wembley Centre for Health and Care, 116 Chaplin Road, HA0 4UZ

To register: Telephone: 020 3350 4734 | Email travel@nw.london.nhs.uk

Help plan our cancer services

We are seeking members to apply to join our Cancer Patient and Public Advisory Group (CPPAG) to help our patients, carers and members of the public work with our staff to inform how we plan and manage our cancer services. This will help us make sure we consider the things that matter most to the people who have experience of these services. We are looking for the following to get involved in the group:

  • UCLH patients
  • carers or family members who have looked after someone undergoing cancer treatment at UCLH
  • London residents

To find out more and to complete the ‘expression of interest form’ contact Javed Ahmed, Patient and Public Involvement Coordinator by email at javed.ahmed@uclh.nhs.uk by no later than Wednesday 20 January 2016.

UCLH Improving Experience Group

UCLH has recently set up a group to look at patient and staff experience and would like two patient representatives to join the Improving Experience Group (IEG). The IEG gives critical and objective oversight of patient and customer experience issues to ensure UCLH achieves its experience objectives.

The group, chaired by the Chief Nurse, meets monthly. We’re looking for people with a keen interest in patient and staff experience who have been a patient or carer at UCLH within the last six months and who can commit to serving on the group for one year.

For more information contact Hannah Miller at hannah.miller@uclh.nhs.uk | Telephone 020 3447 2679 from the 4 January 2016.

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