The results of the online 2015 NHS Staff Survey give a useful insight into how we perceive our working lives. There’s some good news – despite the current challenges facing all organisations across the NHS, UCLH remains a place that the majority of us would recommend as a place to work or be treated. However, it highlights areas where we know we can, and must, do better. We want UCLH to be a great place to work for everyone and we want to hear your ideas on how we can achieve that. Thirty-six per cent of staff completed the survey.
82 per cent of staff would be happy for their friends or family to be treated at UCLH compared to 70 per cent of acute trusts nationally. 66 per cent would recommend UCLH as a place to work (61 per cent nationally).
83 per cent feel satisfied with the quality of care given to patients at UCLH, mirroring the national average. 91 per cent feel their role makes a difference to patients. 80 per cent agree care of patients is UCLH’s top priority, (75 per cent nationally). 64 per cent agree patient feedback is used to make informed decisions (57 per cent nationally).
72 per cent of staff feel able to contribute to improvements at work, (69 per cent nationally).
73 per cent feel confident and secure about raising concerns at UCLH about unsafe clinical and non-clinical practice, (72 per cent nationally).
You can raise any concerns with your line manager or phone the UCLH Employee Relations team (020 3447 9191), the workforce director (020 3447 9569) or the NHS Whistleblowing Helpline (0800 724 725)
31 per cent said they had experienced harassment, bullying or abuse from colleagues in the past year (28 per cent nationally).
41 per cent of staff said they had suffered work-related stress over the past year, unchanged from 2014 (36 per cent nationally).
33 per cent reported good communication between senior management and staff, a decrease from 37 per cent last year.
78 per cent felt UCLH provides equal opportunities for career progression or promotion. 17 per cent of staff said they had experienced discrimination at work in the past year.
- Bullying and harassment
- Discrimination at work
- Working extra hours
- Feeling secure raising concerns about unsafe practice
- Health and wellbeing (reduction in work related stress, reduction in staff feeling pressured to come to work when unwell)
- Equal opportunities for career progression or promotion.
80 per cent of staff say they work extra hours (72 per cent nationally).