FAQs 

  • Joining the 52 club

  • How do I join?

    Come along with your NHS or UCL id, your payroll number and the first payment, which is pro rata depending on the date of signing up.
  • Can I trial the club before joining?

    At UCLH staff inductions every new joiner gets a free day pass that can include a class, or a day pass can be purchased for £7 that is then deducted from your first payment if you sign up within 2 working days.

  • Are there any restrictions to joining?

    Under 18s and non-NHS staff cannot be full members, but partners, a selected family member of friend can be nominated by you to be an associate member.

  • Do I have to sign a contract?

    No contracts are needed. We ask that you fill out a health questionnaire and complete a permission form to deduct your membership subscription from your salary.
  • Can I cancel my membership?

    You can cancel any time after 3 deductions from payroll. If you are not sure you want to stay with us that long you can join as an associate member which is slightly more expensive but can be bought for a month at a time.
  • Do you offer any discounts?

    Our price structure is discounted for NHS and university staff so there is a reduced rate if you pay automatically through payroll. Classes are only £5 for members too. Members also get a 2 week booking advantage for group fitness classes.
  • Do you offer different membership types?

    We offer 'gym only' membership or class-inclusive membership+. All of our memberships are for 7 days a week and no restrictions on time of entry (within opening hours).

  • Can I pay by cash or card?

    Payment can be made by cash or card.
  • Do you have a refer-a-friend scheme?

    As a paying payroll member you can nominate your partner, friend, or a relative to be an associate member. You can also sign in up to two guests per visit for a small entry fee.
  • Can I set up my direct debit with a non-UK bank account?

    We currently do not do bank debits of any sort because our payments all go through staff payroll.
  • How do you take my payments?

    Your payroll administrators deduct from your pay on each pay date and send the payments through to the 52 Club along with the remittance list. You need to complete a form to give them permission to pay like that or you can pay the associate membership over the counter on a pay and play basis.
  • Being a member of the 52 club

  • What are the 52 Club’s opening hours?

    We are open from 7am - 9.30pm, Monday to Thursday and 7am - 8pm on a Friday.

    On weekends we are open 11am - 4.30pm.

    We are closed on bank holidays, New Year’s Eve and Christmas Eve.

  • Can I access the gym out of hours?

    Currently there is no access to any of the facilities out of hours.
  • Will somebody show me around so that I can find everything?

    A tour of the club is available at any time with no obligation to join with one of our team.

    Should you join we have a compulsory induction that takes about 15 minutes. This consists of a short tour, being shown safety points, taking some baseline measurements and a chance for you to ask questions.

    We also offer a free fitness assessment that you can book separately and will take an hour. This looks into your measurements in more detail, asks you to share with us your goals and then a full design programme is written for you to start off working to. This programme will be revisited after an agreed period of time.

  • Do you offer personal training and how much does it cost?

    We have four qualified personal trainers available and our prices start at £35 per session, with discounts for multiple session purchases.

  • Will I be issued with a gym membership card?

    Once you have attended an introduction you get your membership card. This is an access card and is needed on every visit to the club.

  • Do I need to book a gym induction?

    We book an induction with you as soon as you join at a mutually convenient time.
  • Can I freeze my membership?

    Suspension of one month’s membership may be permissible due to illness or injury that is endured longer than 2 weeks. However, we do not suspend for any other reasons, and can only ask payroll to not deduct for one month. If longer off is needed a membership can be cancelled and restarted when convenient.
  • How do I cancel my membership?

    A cancellation form must be sybmitted before the 3rd of the month you wish for the membership and payment to stop. The 52 Club then processes the form and sends to payroll. Any forms submitted after the 3rd of the month will continue for one further payment.

  • Can I bring a friend to the club with me?

    In addition to your fees, a visitor fee for up to two guests per visit is applicable this is £4 per visitor for gym use £2.50 per visitor for squash court.
  • 52 Club facilities

  • Do you have changing rooms and showers?

    The ladies and men's facilities each have showers, lockers that are £1 return and there are saunas in each of the changing rooms.

  • Do you provide towels and toiletries?

    We have towels for hire at £1 and shower gels and shampoos from 50p.
  • Do you provide lockers and will I need to bring my own padlock?

    The lockers do not need padlocks as the ones in the changing rooms are single use for visits only. There are long term lockers that can be hired for £10 per month if you want to leave kit on site overnight.
  • Do you provide free wi-fi?

    There is Wi-Fi in reception and this is accessible for free. The Wi-Fi is not available in the gym.
  • Do you have TV screens in the gym?

    We do not have any screens in the gym, we do have background music.
  • What equipment do you have in the gym?

    Our gym is fully equipped with equipment of the highest quality, with a well stocked resistance area.

    There are treadmills, rowers, a large selection of free weights, a smith machine, squat rack, land mine, bicycles, steppers, cross trainers and stretch areas.

    There are swiss balls, medicine balls, a hip flexor and foam rollers for use on the mats.

    Click here to find out more.