Neck pain 

Neck pain or a stiff neck is a common problem which usually gets better after a few days or weeks. It's rarely a sign of anything serious.

You can often get a painful or stiff neck if you:

  • sleep in an awkward position
  • use a computer for a prolonged period of time
  • strain a muscle because of bad posture
  • stress or have anxiety, this can also sometimes cause tension in your neck muscles, leading to neck pain.

Download our patient leaflet - Neck Pain.

  • Managing neck pain at home

    For most types of general neck pain, the advice is to carry on with your normal daily activities, keep active, and take painkillers to relieve the symptoms.

    These steps may help you to manage your pain:

    • take regular doses of paracetamol, ibuprofen, or a combination of the two, to control pain – ibuprofen gel can be rubbed on to your neck as an alternative to taking tablets (always follow the instructions that come with the medication)
    • try holding a hot water bottle or heat pack to your neck – this can help reduce the pain and any muscle spasms, although some people find cold packs offer better relief
    • avoid wearing a neck collar – there's no evidence to suggest wearing a neck collar will help to heal your neck, and it's generally better to keep your neck mobile
    • avoid driving if you find it difficult to turn your head – this may prevent you being able to view traffic
    • if your neck is stiff or twisted, try some neck exercises – gently tense your neck muscles as you tilt your head up and down and from side to side, and as you carefully twist your neck from left to right; these exercises will help strengthen your neck muscles and improve your range of movement
  • When to seek medical advice

    You should see your GP if:

    • the pain or stiffness doesn't improve after a few days or weeks
    • you can't control the pain using ordinary painkillers
    • you're worried your neck pain could have a more serious cause

    Your GP will examine your neck and ask some questions to help identify any underlying condition. They may also prescribe a stronger painkiller, such as codeine, to take with your usual over-the-counter painkillers.

    If you've had neck pain or stiffness for a month or more, your GP may be able to refer you to a physiotherapist.

    If your symptoms are particularly severe or don't improve, your GP may consider prescribing more powerful medication or referring you to a pain specialist for further treatment.

  • Causes of neck pain and stiffness

    A twisted or locked neck

    Some people suddenly wake up one morning to find their neck twisted to one side and stuck in that position. This is known as acute torticollis and is caused by injury to the neck muscles.

    Acute torticollis can take up to a week to get better, but it usually only lasts 24 to 48 hours.

    Wear and tear in the neck

    Sometimes neck pain is caused by the "wear and tear" that occurs to the bones and joints in your neck. This is a type of arthritis called cervical spondylosis.

    Cervical spondylosis occurs naturally with age. It doesn't always cause symptoms, although in some people the bone changes can cause neck stiffness.

    Nearby nerves can also be irritated, resulting in pain that radiates from the arms, pins and needles, and numbness in the hands and legs.

    Most cases improve with treatment in a few weeks.


    Whiplash is a neck injury caused by a sudden movement of the head forwards, backwards or sideways.

    It often occurs after a sudden impact such as a road traffic accident. The vigorous movement of the head overstretches the tendons and ligaments in the neck.

    As well as neck pain and stiffness, whiplash can cause:

    • tenderness in the neck muscles
    • reduced and painful neck movements
    • headaches

    Irritated nerve

    Neck pain caused by an irritated nerve is known as cervical radiculopathy. It usually occurs when one of the discs that sit between the bones of the spine (the vertebrae) is damaged and presses on nearby nerves.

    The condition is more common in older people because your spinal discs start to lose their water content as you get older, making them less flexible and more likely to split.

    The pain can sometimes be controlled with painkillers and by following the advice below, although surgery may be recommended for some people.

    More serious causes

    Your neck pain may have a more serious cause if it's persistent and getting progressively worse, or you have additional symptoms, such as:

    • a lack of co-ordination (for example, finding fiddly tasks increasingly difficult)
    • problems walking
    • loss of bladder or bowel control
    • a high temperature (fever)
    • unexplained weight loss

    A serious cause is more likely if you've recently had a significant injury – for example, a car accident or a fall – or you have a history of cancer or conditions that weaken your immune system, such as HIV. See your GP if you're concerned.

    Preventing neck pain and stiffness

    You may find the following advice helpful in preventing neck pain:

    • make sure you have good posture – read about how to sit correctlyposture tips for laptop users, and common posture mistakes and fixes
    • take regular breaks from your desk, from driving, or from any activity where your neck is held in the same position for a long period of time
    • if you often feel stressed, try relaxation techniques to help ease any tension in your neck
    • avoid sleeping on your front, and make sure your head is in line with your body (not tilted to the side) if you sleep on your side
    • only use enough pillows (usually only one) to keep your head level with your body
    • make sure your mattress is relatively firm – a soft mattress could mean your neck is bent while you sleep