The Royal National ENT and Eastman Dental Hospitals opened on Huntley Street in October 2019. The hospital treats conditions affecting the ear, nose, throat and mouth including dental, hearing, speech and balance services.

Bringing the (now closed) Royal National Throat, Nose and Ear Hospital and the Eastman Dental Hospital together in a state-of-the-art building means we have created one of the largest specialist centres for the treatment of conditions relating to the head and neck, including dental; ear, nose and throat (ENT) and hearing, speech and balance. The aim is to provide world-leading, evidence-based care in a modern, purpose-built environment.

Please note, the hospital provides outpatient clinics only. If you are having surgery requiring an overnight stay, or need a general anaesthetic you will be asked to attend a different location at the UCLH site. Your appointment letter will tell you where your appointment will be and give directions on how to get there. 

The Royal National ENT and Eastman Dental Hospitals is located close to University College Hospital and the University College Hospital Macmillan Cancer Centre. Services are spread across seven floors: two floors below ground and five above ground. 

Two floors are dedicated to dental treatment, an entire floor is provided for children and young people. Patients with ENT, sleep, speech, hearing and balance issues will benefit from the integrated pathways and services.

We are proud of the heritage built into the Royal National ENT and Eastman Dental Hospitals. The façade includes the Duveen Memorial stone from the Royal Ear Hospital (which was demolished to enable the construction of the new building). 

An arts and heritage project based on the memories of staff and patients will create art for the interior of the facility, and in March 2018 patients and staff contributed to a time capsule which is encased within the entrance of the building. The contents of the capsule commemorate innovation in treatments and services, with a cochlear implant, dental moulds and plain film x-ray amongst the items. 

Please note both previous hospital sites on Gray's Inn Road are permanently closed.

Address

47-49 Huntley Street
London
WC1E 6DG

Telephone

020 3456 2300 

An introduction to the range of services at our Royal National ENT and Eastman Dental Hospitals

Please note that our postal address is different from the hospital address.

Postal address:    
Royal National ENT & Eastman Dental Hospitals (RNENT&EDH)
250 Euston Road    
London
NW1 2PG


 

Getting around the building

Photo credit: Peter Cook, Architects: Pilbrow and Partners

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By bus:

Bus stops around University College Hospital area are changing as a result of the West End Project. Southbound buses will move from Gower Street to Tottenham Court Road.

Buses 14, 24, 73, 134 and 390 will serve Tottenham Court Road north and southbound. The 73 (toward Oxford Circus) and the 390 (to Victoria) will stop outside University College Hospital on Euston Road.

View a local map of bus and tube stops. Please note: You can travel on buses and trams using an Oyster or contactless payment card with pay as you go credit, or you can add a Travelcard or Bus & Tram pass to your Oyster card. You are no longer able to use cash to pay for your bus fare.

Nearest tube stations are:

Warren Street (Northern / Victoria Lines)
Euston Square (Circle / Hammersmith & City / Metropolitan Lines).

If you cycle to any of our hospitals you can check available local cycle parking here. (Please enter postcode WC1 6JB for the RNENT and Eastman Dental Hospitals.)

We have a cycle parking area for our patents and visitors surrounding the outside of Elizabeth Garrett Anderson Wing on Grafton Way and Gower Street. There is capacity for 52 bicycles under cover and behind railings. General security monitoring is carried out, but entry and exit to this area is open at all times and so it is essential to bring a suitable lock with you if you plan to use it.

Camden Council is currently implementing a scheme called the West End Project, which aims to reduce motor traffic congestion, air pollution and provide new green spaces and safer provisions for cyclists. You can find maps on their website at https://www3.camden.gov.uk/westendproject/ showing the new facilities they will be providing for pedestrians and cyclists around Tottenham Court Road.

Car parking at the RNENT and Eastman Dental Hospitals

Please note:
Unfortunately car parking (other than patients with Blue Badges who are attending hospital outpatient appointments, day cases and the Emergency Department) is not available at University College Hospital.

For information on parking in the surrounding areas please visit http://en.parkopedia.co.uk/parking/nw1_2bu/

Blue badge/disabled car parking and drop off at University College Hospital 

Download a map which shows disabled car parking and drop-off areas.

View the Parking for Blue Badge holders patient information leaflet.

What is a the parking dispensation scheme?

It is Camden Council’s parking scheme for patients with Blue Badges attending University College London Hospitals NHS Foundation Trust (UCLH). Areas in Camden, south of Euston Road, are not covered by the national Blue Badge disabled parking scheme. If you want to park near, or in, UCLH disabled parking bays, you will need to apply for a parking dispensation to use with your Blue Badge. A parking dispensation is required for parking in and around:

University College Hospital at 235 Euston Road

Elizabeth Garrett Anderson Wing at 25 Grafton Way

University College Hospital Macmillan Cancer Centre at Huntley Street

Hospital for Tropical Diseases at Mortimer Market

Institute of Sport, Exercise and Health at 170 Tottenham Court Road

Royal National ENT and Eastman Dental Hospitals at Huntley Street

University College Hospital Grafton Way Building (opening soon).

Parking dispensations are not required for the National Hospital for Neurology and Neurosurgery, the Royal London Hospital for Integrated Medicine, or our Westmoreland Street hospital.

How to apply for a parking dispensation

When you arrive for your appointment at University College Hospital (UCH), the UCH Macmillan Cancer Centre, the Royal National ENT and Eastman Dental Hospital, or UCH Grafton Way Building, park your car and ask for a parking dispensation at the ground floor reception desk. You will need to bring the following:

  • Your Blue Badge
  • Your vehicle registration number
  • Proof of hospital attendance showing appointment time and date, e.g. clinic appointment letter.

If you are given a follow-up appointment while at the hospital you can return to the ground floor reception desk before you leave to obtain a parking dispensation to take away with you for your next appointment.

Please note: Parking dispensations are only issued to UCLH patients with Blue Badges who are attending hospital outpatient appointments, day cases and the Emergency Department. They are not issued to carers, relatives, visitors or friends who are Blue Badge holders bringing a non-Blue Badge holder patient to an appointment. Parking dispensations are not issued to inpatients; overnight parking is not permitted.

If you have a question about disabled parking, or would like to apply for a parking dispensation in advance please email your query to uclh.disabledparking@nhs.net or telephone 020 3447 9922. Please note that at least one week's advance notice is required.

Important information
No other car parking is available.

For information on parking in the areas surrounding our hospitals please visit http://en.parkopedia.co.uk/parking/nw1_2bu/

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Patient transport

To book transport please contact The patient transport service

If you need assistance to plan or make a journey the National Rail Enquiries website provides information on the support available.

The page provides a summary of the services available including a list of train companies and their access information.

It is recommended that you book help 24 hours before you travel. This enables staff to give you as much information as possible before your travel; make alternative arrangements for you if the station is not step free or not staffed at the time you wish to travel; and ensure that there are enough staff for all the assistance requests at a station.

Reclaiming transport fares

If you are in receipt of benefits you may be entitled to reclaim transport fares when visiting the hospital for an inpatient or outpatient appointment. Please ask the clinic staff for an attendance form and take this to the appropriate hospital's Cashiers Office. Reimbursement can be made at the time of your visit if you can produce your benefit book.

 

If you are driving to UCLH please be aware that most of our hospitals are within the congestion charge and the ultra low emissions zones. Find out more on the TFL website:

For information on reclaiming the Congestion Charge click here.

For information on reclaiming the ULEZ charge click here.

Please use the main entrance on Huntley Street. Check-in on the ground floor to confirm you have arrived. The team on the ground floor will advise you which floor your appointment is on. 
There are currently teams greeting all patients arriving for appointments, they are screening all arrivals for signs of infection, to reduce the transmission of COVID-19. We also provide face masks for all patients and ask you to wear this whilst in the hospital and to use the alcohol gel on your hands.
Due to social distancing in the building, you may need to wait on the ground floor if you arrive early for your appointment. Nearer to your appointment time, you will be able to travel to the floor where your appointment is taking place. There are stairs and lifts from the ground floor.

When you arrive on the clinical floor, please go through the entrance doors and let the reception team know you have arrived. They will advise you where to wait.

You will be called to your appointment either by a handheld buzzer (for hearing impaired patients)  or be called by a member of staff in person. 
 

Our patient records have gone digital. So all the information about your care is now in a single electronic record instead of paper records. This new system is called Epic. An important part of the new system is the patient portal, called MyCare UCLH. This will give you online, secure access to information about your care

You can access your medical record via an app or online. MyCare UCLH will enable you to:

  • View details of your upcoming and past appointments
  • View results of tests and investigations
  • Access trusted health information such as NHS Choices
  • Send a message to your care team or receive alerts about rescheduled appointments

Click here for more information about MyCare UCLH.

5th floor

Adult outpatients – hearing and balance, ear, nose and throat

4th floor

Adult dental outpatients

3rd floor

Adult and young people dental outpatients

Clinical photography

2nd floor

Children and young people outpatients – paediatric hearing and balance, ear, nose, throat and dental services

Baby changing and baby feeding room

1st floor

Adult outpatients – ear, nose, throat and dental services

Dental X-ray

Ground floor

Entrance and reception, café, blood tests

Therapy room 1 and therapy room 2

Hearing aid and auditory implant repair centre

Baby changing and baby feeding rooms

Basement -1

Outpatient surgical procedures – ear nose and throat and dental services

Staff canging rooms, lockers, showers and toilets

Basement -2 

Adult outpatients – head and neck and some ear, nose and throat services

Imaging (MRI suite, two cone beam CT scanners.

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