Contact the multiple sclerosis (MS) team 

National Hospital for Neurology and Neurosurgery
MailBox 38
Queen Square

GP enquiries

For queries relating to referrals please contact the administration team:

If you are an NHNN patient or patient carer:

Email: (for non-clinical admin queries only).

ms@queensquare – Patient Advice Service

ms@queensquare is an advice service for people under the care of an MS Consultant at the National Hospital for Neurology and Neurosurgery and can help with non-urgent concerns or queries about MS in between scheduled appointments.  It offers advice in a timely manner via email.

Please note: for urgent queries please contact your GP during working hours or, if out of hours, NHS 111 for advice.

Email –

Blood test queries

Telephone: 020 3 448 3855

Changing an outpatient appointment

Patients bookings Team telephone: 020 3448 4777

Patient enquiries

New appointments:

Follow up appointments:

Patient choice

If your GP thinks you need to be referred to see a multiple sclerosis specialist for evaluation of disease-modifying therapy, you can choose any hospital in the country. This means that regardless of where you live, you have the right to be seen at the NHNN. In the longer term it may be more practical and more safe to be seen at a local hospital and this is something that the MS team will discuss.

GP referrals

GP referrals can only be made using the eReferral system. Referrals will then be triaged and, if accepted, an appointment will be sent out.

GPs querying progress of referrals should email the team at