Due to the ongoing COVID-19 situation, PALS are currently unable to receive visitors to our offices and services may change. We would like to take this opportunity to apologise for any inconvenience this causes and appreciate your continued support and understanding. 

Please note PALS is not an emergency service. If you have concerns regarding your medical health, please contact your GP or NHS 111.

PALS can be accessed by visiting the office at either UCH Monday to Friday (closed all day Wednesday), or the NHNN Wednesday to Friday 9am – 4pm or by telephone (020 3447 3042), email: uclh.pals@nhs.net or complete the form below.

During times of high volumes of enquiry, our opening hours may differ from those advertised.

There is a dedicated voicemail service at both sites when an officer is not available or the office is closed. PALS endeavour to answer all voice and email messages.

PALS
Ground Floor Atrium
University College Hospital
235 Euston Road
London NW1 2BU