The COVID-19 pandemic is a difficult time for all of us. The situation has changed rapidly and dramatically affecting all of our lives. Our focus at this time must be to prevent the spread of the disease and to protect our patients, families and loved ones as well as our staff. To allow us to do this, we have had to make the difficult decision to change our visitor policy. We have followed guidance from NHS England to develop a visiting policy for neurocritical care. Find out more >

We are a highly specialised Neurosurgical and Neuromedical Critical Care Unit. We are located across two floors: the first floor Chandler Wing (SITU, HDU 1 and HDU 2) and the ground floor Chandler Wing (MITU and MHDU).

We are attached to the Emergency Stroke Unit.

Neurocritical care is led by the neurocritical care team. This team works closely with specialist teams such as neurosurgery or neurology.

Every morning there is a ward round led by the critical care consultant. A full review is made of each patient and a plan for the day made. This plan is later reviewed in the afternoon by the critical care consultant. For longer-term patients, there is a weekly multi-disciplinary (MDT) meeting to discuss longer-term plans, goals and strategies.

In neurocritical care, if a patient requires support from a ventilator they are classified as a Level 3 patient. If they are able to breathe for themselves, but still require critical care for other reasons, then they are classified as a Level 2 patient.

Level 3 patients have a nursing ratio of 1:1. This means there is a nurse allocated to only them 24 hours a day. Level 2 patients have a nursing ration of 2:1. This means a nurse will be allocated to two Level 2 patients.

There is a senior nurse in charge of each shift who oversees the care that is delivered.

ICNARC

Our critical care unit submits data to the Intensive Care National Audit and Research Centre (ICNARC), which compares our performance with comparable critical care units across the UK. For more information please visit www.ICNARC.org

 

Care Quality Commission

Our last CQC visit (2019) rated the NHNN critical care unit as 'Good'. For more information visit www.cqc.org.uk

North East and North Central London Adult Critical Care Network (NENCL)

We are part of the NENCL network.

www.nenclnetwork.co.uk

If your relative has come to critical care as an urgent/unplanned journey you will receive a call from our critical care family liaison nurse (this will be within 72 hours of an admission) who will make sure you are happy with the information you are receiving. We may ask you a few questions about your relative, for example their likes and dislikes. This helps us to understand more about your relative as a person beyond their current situation as our patient. You can email us pictures of your relative for us to place at the bedside.

The critical care liaison nurse can help ensure you get updates as you need them and address any concerns you may be having in regards to your relatives stay. The best way is to contact via the email address with a number to call back on.

The email address is: uclh.qscriticalcarefamilyliaison@nhs.net

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About the NHNN

About the National Hospital for Neurology and Neurosurgery - video