Bhavin Desai, associate HR business partner

What does the staff experience team do?

The Staff Experience team brings many amazing initiatives to our hardworking teams across UCLH. We’ve delivered the Be Well programme to support health and wellbeing among colleagues; Joy at Work funding for staff social and team-building events; discounts and promotions to support with the cost of living; the UCLH Charity Hardship Fund; salary sacrifice schemes, and bicycle repair workshops. We also organise recognition events such as our annual Celebrating Excellence Awards and Long Service Awards.

Within the Staff Experience team, there are colleagues working on our Equity, Diversity and Inclusion Strategy and our Prevention and Management of Violence and Aggression policy, as well as initiatives to support kindness, civility and respect. We are committed to helping staff have the best possible working experience at UCLH.

What does your job involve day to day?

My job is incredibly varied – no two days are ever the same. During the NHS Staff Survey season, I visit our sites to encourage staff to share their experiences of working at UCLH.

I spend a lot of time analysing survey results, writing reports and sharing the data with teams across the organisation.

I also manage the salary sacrifice/salary deduction schemes and benefits platform, support staff with accommodation needs, and much more!

What is the best part of your job?

The best part is knowing that the team is making a positive difference to the way staff feel about working at UCLH.

We were delighted that our staff ranked UCLH the top trust in England to work at in the last NHS Staff Survey.

What skills do you need?

You need to be a people person, empathetic, and continuously strive for positive change.

You also need good communication, management and analytical skills, as well as the ability to work under pressure.

Work with us!

We’re looking for people who will live our values and help us make a difference to the thousands of patients who come to us for treatment every year. We’re looking for people who will live our values and help us make a difference to the thousands of patients who come to us for treatment every year. We believe that every member of staff plays an important part in our vision, whatever their role.