The auditory implant programme was founded in 1982, and we were the first clinical cochlear implant programme in the UK. The team has been involved with the successful implantation of more than 2000 patients, both adults and children, from all over the UK.

Our experience means that we offer a safe, reliable service meeting all current national standards.

  • We offer a specialist service to people from a wide age range - from babies just a few months old to adults over the age of 90.
  • We view continuity of care as very important; children with implants are able to transfer directly to our adult team at the same site.
  • We are a highly specialist, multi-disciplinary team with experience of working with people with varying degrees of hearing loss.
  • We aim to be accessible to people from all social, cultural and linguistic backgrounds. We are experienced in using both spoken language and sign language interpreters.
  • Where possible we offer our patients a choice of the four most widely used commercially available cochlear implant systems.
  • We offer and support the use of bilateral cochlear implants in accordance with the NICE Guidelines.
  • We are actively involved in research and in the application of research to clinical practice.

Service management

Other contact information

0300 0332 443

Auditory implant repairs
Tel: 020 3456 5832

Other referral information

Correspondence address:
Auditory Implants Department
The Royal National ENT and Eastman Dental Hospitals
250 Euston Road

Cochlear Implant repairs
Telephone: 0203 456 5832

Appointments line: 0345 608 8888


Referral address

For adult and paediatric referrals, please address the referral to: 
The Auditory Implant Department 
Royal National ENT and Eastman Dental Hospitals
250 Euston Road
London NW1 2PG


We accept referrals nationwide, but most of our referrals come from other London hospitals or from the surrounding counties. 

We accept referrals from a wide range of professionals who work with the patient, including GPs, audiologists, teachers, deaf, speech and language therapists, hearing therapists, ENT surgeons and consultants in audio-vestibular medicine. There is no minimum or maximum age of referral. However, there are minimum ages for some of the surgical procedures. Please contact the department for further advice. 

Please ensure you include the following important background information in the referral: 

  • Up-to-date audiogram 
  • History of audiological thresholds 
  • Main mode of communication, including whether an interpreter is needed and which language/s 
  • Hearing aid use 
  • Aetiology of deafness, or investigations to date into aetiology 
  • Information on additional needs or developmental delays and/or learning difficulties 
  • Patient’s preferred contact details 

Additionally we accept referrals from patients who were implanted at a different hospital, but wish to have their care transferred to our centre. As a minimum, we require the name of the hospital implant centre they have come from and the type of implant device they have. Referrals can also be made in writing or emailed to us. 

Most clinics are at The Royal National ENT and Eastman Dental Hospitals on the UCLH campus. 

The Royal National ENT and Eastman Dental Hospitals
47-49 Huntley Street
London WC1E 6DG

UCLH switchboard: 020 3456 2300
Your surgery will be at a different location, this will be confirmed with you prior to your admisison date.



Action on Hearing Loss
Campaigns for Change provides services and training and actively supports scientific and technical research. They have a wealth of factsheets available free to download on everything from rights at work to hearing aids.

Hearing Concern Link
Provides support and information to people with hearing loss and their families. They run an intensive one week course for people who are deaf, a yearly convention for anyone with a hearing loss and have information on social and support groups.

Offers professional support services, information and a range of social, cultural and educational programmes to people with all levels of hearing loss, people experiencing tinnitus, their friends, families and colleagues. They have an excellent resource room where equipment can be tried out offer their services to everyone regardless of faith.

British Tinnitus Association
The BTA provides support and information for people with tinnitus.

Employment and education

Shaw Trust
Supports disabled and disadvantaged people to prepare for work, find jobs and live more independently. They provide training courses and a range of employment-focused services.

Access to Work
Provides help and practical support to you and your employer with extra costs that may arise as a result of your hearing loss i.e. funds towards special equipment


Delivers captioned performances to ensure theatre performances can be accessed by people with hearing loss. They provide a list of local captioned performances.

Details of local showings of subtitled films are available from this site and can be sent to you in a weekly email.

Parenthood and pregnancy

Disability, pregnancy and parenthood international
Promotes better awareness and support for people with disabilities during pregnancy and as parents.

Resources and information for deaf parents and professionals working with deaf parents.