Publish date: 22 November 2023

Issue Description:

A software error has been identified in the CamAPS FX app version 1.4(174) and earlier versions, where the countdown to bolus delivery was initiated twice. This error is extremely rare but may lead to repeated delivery of a standard insulin bolus when initiated from the app.  

In order address this error, the software has been updated and an additional control measure, preventing the delivery of a bolus within 1 minute of the previous bolus, has been added. These software changes have been added to App version 1.4(175).
 
There was no issue with Dana Insulin Pump or mylife YpsoPump.  

What you need to do?

The following guidelines should be followed:

  1. Check the version of the CamAPS FX Application the user is running (App main menu>About>(UI)1.4(xxx)).  If the user is on version 1.4(175) or above, no action is required. 
  2. For users on versions 1.4(173) & 1.4(174) or earlier, please update to the new CamAPS FX version 1.4(175) which is available on Amazon AppStore (Dana pump users) or Google Play Store (mylife YpsoPump users); the updated version includes this additional safety measure.
  3. All earlier versions will be discontinued on 15th December 2023.
  4. If you have further questions or need assistance, please contact CamDiab customer support at support@camdiab.com or telephone: 020 3695 3780 for Dana users or Ypsomed at info@ypsomed.co.uk or telephone +44 344 8567820 for mylife YpsoPump users.