NHS Staff Survey 2024 – we’re the top acute trust to work at for the third year running!

We are delighted to have once again received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. 

The NHS has continued to face challenges over the last year, with rising pressures on services but despite this: 

• 80 per cent of our staff would recommend UCLH as a place to work (77 per cent in 2023) 

• 88 per cent of staff responded to say the care of patients/service users is the organisation’s top priority (86 per cent in 2023) 

• 86 per cent of our staff said ‘if a friend/relative needed treatment, they would be happy with the standard of care provided by the organisation’ (86 per cent in 2023) 

UCLH improved in 52 questions (out of 119) and has increased on all the NHS People Promise indicators too, sitting well above the average across England. 

Chief executive David Probert said:

“To be named the top trust to work for in England for the third-year running is incredible. To everyone who works across the breadth of UCLH, this is your achievement. It is testament to your collective expertise, passion, dedication, drive, compassion, and kindness. We should all be extremely proud of this result. Thank you to everyone for all you do for our patients and each other.” 

Key areas where UCLH has seen improvements in this year’s survey include: 

• Health and wellbeing 

• Flexible working 

• Staff engagement 

• Staff rewards and recognition 

• Morale 

• Speaking up and raising concerns 

• Learning and development 

Thank you to everyone who responded to the survey. Your feedback is so important for us to continue to support and improve your experience at work.