We are sorry for the current disruption to our pain management services and appreciate that this will cause distress. Arrangements will be made for those on our waiting list to be assessed as soon as we can do so, but there will be delays and, for now, we cannot say exactly how long these will be. The Management team at the Centre are reviewing this on a regular basis.

Because of the spread of Coronavirus (COVID19), the Pain Management Centre has seen a large reduction in staff and this is expected to continue for some time. Most of our nurses and doctors are being moved to intensive care and other parts of the NHS, where support is needed urgently. Our physiotherapists and psychologists are also being sent to the wards to support patients and staff.

At the Pain Management Centre, we know that living with pain is difficult at the best of times, and that the uncertainty and worry can make pain more difficult to manage for many. Whilst you are following social distancing and self-isolation recommendations at home, you might find the following links and resources helpful:

If you were waiting to start one of our pain management programmes, you might be interested in joining one of our online groups to support Living well with Pain during difficult times and some freely available online pain management programmes. If you would like to try one of these groups, and would like more information, please email us at: uclh.pmpgroups@nhs.net.

Mental Health Support:

The current situation is distressing for patients and staff alike. We would like to provide you with some additional resources, which may be helpful:

If you are a local resident to UCLH, you can access digital or phone support within Psychological Therapies Services (iCope):

  • Camden 020 3317 6670
  • Islington 020 3317 7252

If you need crisis support, you may find it helpful to contact:

Shielding for those who are extremely vulnerable:

Public Health England has released new guidance on shielding and protection from the virus for people who are believed to be extremely vulnerable. You can read the guidance online.

Shielding is a way to protect those who are extremely vulnerable by minimising their interactions with other people. This means that people who are extremely vulnerable should not leave their homes, and within their homes should minimise all non-essential contact with other members of their household. This is to protect people who are at very high risk of severe illness from coronavirus (COVID-19) from coming into contact with the virus. If you have received a letter from your GP or other healthcare professional indicating you are in this group of people, we recommend you follow the advice above.

Thank you for your patience during these difficult times. If you are currently having treatment at the Pain Management Centre and have an urgent query, you can email the Pain Management clinic (uclh.pain.query@nhs.net) in the first instance, putting your hospital number in the subject heading, and we will try to reply to you as soon as we are able. Please note we are unable to respond to queries from anyone who is not currently a patient at the Pain Management centre. Please bear in mind this is not an emergency contact email address and we cannot guarantee we will be able to reply quickly.

Once again, we thank you for your patience and understanding at this difficult time.

The Professional Leads Management Team on behalf of the Pain Management Centre.

Most pain is short term or ‘acute’ and a result of injury or illness. At UCLH our specialist acute pain teams can help your medical team optimise pain relief.
Pain which is more persistent (or otherwise known as ‘chronic pain’) is usually managed as an outpatient. The expertise for managing chronic pain is located at the National Hospital for Neurology and Neurosurgery (NHNN) in the pain management centre.

UCLH Pain Management Centre is a nationally recognized centre of excellence for people with longstanding pain. We have a multi professional service made up of doctors, nurses, physiotherapists and psychologists. We provide help to minimise pain where possible and maximise quality of life.

We provide groundbreaking pain management programmes alongside the latest interventions including systemic drug treatment, intravenous drug infusions, peripheral and central nerve blocks, radio frequency lesioning and spinal implants. We also provide information and access to TENS machines and acupuncture. We use a multidisciplinary integrated approach to help people get back to activities they used to enjoy and to live as full lives as possible despite pain. 

Patient contact

Service management


Pain Management Centre at NHNN
National Hospital for Neurology and Neurosurgery at Cleveland Street
25 Cleveland Street

Other referral information

The Pain Management Centre (PMC) provides care for patients in the local London area and is an NHS England Specialised Pain Management Centre. In line with British Pain Society guidance, patients who do not live locally should see their local pain service before being referred to us. This is to enable partnership working close to the patient’s home. Referrals are likely to be rejected if local services have not been accessed and/or community pain management plans not instituted.

How to find a local pain clinic:

For most efficient service we now accept electronic referrals. If the referral is accepted the patient will be placed on the appropriate waiting list. If the referral is not accepted the referrer, GP and patient will be notified.

Facial pain referrals should be directed in the first instance to the facial pain clinic at the Royal National ENT and Eastman Dental Hospitals.

Headache referrals should be directed in the first instance to the headache service at the National Hospital for Neurology and Neurosurgery.

Referral address

The Pain Management Centre
National Hospital for Neurology and Neurosurgery at Cleveland Street
25 Cleveland Street
London W1T 4AJ.

Our specialist areas of pain expertise include:

  • Complex spinal pain
  • Abdominal and pelvic pain
  • Complex regional pain syndrome (CRPS)
  • Joint Hypermobility Syndrome
  • Facial pain
  • Pain associated with neurological conditions
  • Pain following cancer
  • Pain associated with sickle cell disease
  • Headache

We are proud to have been recognised as a specialised centre for pain management, one of only several in the UK.