The musculoskeletal (MSK) outpatient therapy service at University College Hospital provides assessment and treatment of patients for a variety of specialities including orthopaedic, rheumatology, hand therapy, women’s health, orthotic, podiatry and spinal non-operative and operative patients with musculoskeletal dysfunction. 

The MSK multidisciplinary team include physiotherapists, occupational therapists, orthotists, podiatrists, therapy assistants and nursing staff, supported by an administrative team.

The service is available to patients who are under the management of a relevant UCLH consultant.

Referrals are not accepted from GPs, as this service is provided by local community providers. 

General enquiries

Other contact information

Appointments line: UCLH contact centre - 020 3456 7014
Clinical enquiries: 020 3447 3628  

Service Manager
Kirsty Webley ( and Bethan Lloyd (


Musculoskeletal Outpatient Therapy Service (UCH)
Therapy and Rehabilitation department
Lower Ground Floor 
University College Hospital
235 Euston Road 
London NW1 2BU

Referral forms are delivered either in person to the therapies and Rehabilitation department, or by post, email or fax.

The UCLH contact centre processes all referrals to arrange suitable appointments for patients.

Patients attend on a one-to-one basis for initial assessment and a rehabilitation programme is agreed and started. 

Rehabilitation may include individual treatment, class-based exercise, hydrotherapy and independent exercise. 

A number of rehabilitation classes are run on and off site, which provide a variety of rehabilitation programmes for a range of conditions and abilities. All classes are run by qualified therapists. 

Hydrotherapy involves exercises, specifically prescribed for the patient, carried out in a heated pool. 

The MSK therapy outpatient department is open as follows: 

  • 8:00-17:30, Monday – Thursday
  • 8:00-16:30, Friday