Welcome to the Teenage and Young Adult Service 

The Teenage and Young Adult Service is based in a specialist unit on the third floor of the Cancer Centre and receives funding and support from Teenage Cancer Trust.

Teenage and Young Adult Service

The unit provides care, treatment and consultation for young people with cancer aged from 13 to 24 years. The service is provided by the same doctors, nurses and clinical staff who treat you now and is completely integrated with the inpatient service in the main University College Hospital site.

The unit consists of consulting rooms, treatment areas, and a recreation area known as the Teenage Cancer Trust Hub.

What’s new about the Teenage and Young Adult Service? 

The Teenage Cancer Trust Hub has been designed and based on the suggestions of young people.

  • The Hub is your space so please use it to spend time with patients of your own age and to meet your clinical team at a convenient time. The Hub includes a gym, DJ booth, computer gaming space, education zone and cafe.
  • All patients aged 13 to 24 years will be treated on this floor, however young people aged 20 to 24 years can choose to receive treatment on the adult chemotherapy department if preferred.
  • Hot and cold food is available for patients having treatment.
  • Public access wi-fi is available throughout. Please ask at reception for log-in details.

Directions and contact details:

The Teenage and Young Adult Service is on the third floor of the Cancer Centre. To reach the Hub, please take the house lift. Each patient who uses this service will be allocated a pathway co-ordinator. You should contact your pathway co-ordinator if you want to meet or talk to any of your clinical team, on either of the numbers below:

Oncology pathway co-ordinator: 0753 432 4703

Haematology pathway co-ordinator: 0753 432 4591

Meet when you want to:

We encourage patients and families to meet health professionals at a time that fits in with school/college, work and family life as much as possible. The pathway co-ordinators are there to help you with your appointments, and to arrange for you to meet members of your clinical team at a time convenient to you.

You can also access our “Patient Portal” online. This new service provides a secure internet connection giving details of your appointments and your clinical record. For more information, ask at main reception on the ground floor.

We very much hope that you will enjoy using the new building, and all of its facilities.

If you would like this leaflet in another format, for example, large print or audio, or the services of a translator please ring 020 3447 1837. We will do our best to meet your needs.

Mobile telephones:

You are encouraged to bring your mobile phone with you and to leave it on, as we may use it to contact you about your appointment. Please be considerate of others when using your phone and please set your phone to silent mode when receiving treatment.

No smoking policy:

Smoking is not allowed inside any hospital building or outside hospital entrances.

Refreshments:

Our café on the ground floor is open 7.30am - 4.30pm, Monday to Friday. Please do not eat or drink before your appointment if you have been asked not to as this may result in us having to cancel your appointment. If you are not sure if you can eat or drink, please call the clinic and check.

 Patient information leaflet

 Useful links

Visit our homepage for children and young patients