Respond is a free health service for asylum-seekers living in Barnet, Camden and Islington. The service can help with:

  • Physical health concerns including infectious diseases 
  • Mental and emotional health difficulties 
  • Child development and behavioural concerns 
  • Oral health needs 
  • Sexual and reproductive health including need for access to antenatal care
  • Safeguarding needs
  • Access to healthcare, including your GP

All the information you give us is confidential.

Please contact your accommodation manager or GP who can email us with your details.You cannot self-refer to this service.

Before we make an appointment on of our staff will phone you to tell you about the service.

This may be a private number. We will also send you a text message with the details of your appointment.

Our team will book you for an appointment with your accommodation site. You will receive a phone call and text message with the time, date and location.

Each appointment will be approximately 50 minutes per person. You will be seen by a specialist nurse. If you need a translator, a hospital-approved telephone interpreter will be provided.

During the appointment, the nurse will ask you questions about your background, health and well-being. Your blood pressure, height and weight will be checked. Your nurse or a phlebotomist will take bloods and ask for a urine and stool sample.  Young children will be asked to attend UCLH for blood tests at a later date.

Your appointment will either be at your accommodation or at a GP centre. We will text you with the location.

If there is anything urgent, your nurse practitioner will phone you within a week. They may book you a follow-up appointment with a specialist. Otherwise, your results will be communicated by letter after a few weeks with recommendations for your care. A copy will also be sent to your GP with actions.

Yes, our service come with the offer of a telephone translator.

After your appointment, any issues raised will be dealt with by referring you to your GP or a specialist health service.

We may phone you to discuss your results.

After a few weeks, you will receive an Integrated Healthcare Plan document in the post. This document will summarise the health and well-being needs identified during your Respond appointment and outline a plan for how these needs should be met. This information will also be sent to your GP.

We can only support you with your health needs. We are not connected to the Home Office and do not share information with them. If you need help with your asylum-claim you should contact Migrant Help.