Vision, values and objectives 


 

  • UCLH strategic and annual objectives 2020/21

  • 1. Provide the highest quality of care within our resources and increase our focus on safety

    • Continue to reduce avoidable harm through agreed safety priorities and annual infection targets
    • Maintain patient experience, focus on new ways to connect with our patients and their families / carers / visitors
    • Work towards all contact and booking with patients and GPs being timely, accurate and professional
    • Ensure our safety and infection prevention and control processes minimise the impact of COVID-19 for patients and staff
  • 2. Become a world-class academic research hospital embedding research throughout the organisation and all disciplines

    • Deliver the promises of the Biomedical Research Centre bid and begin preparations for the next BRC funding round.
    • Develop our digital health research capability and partnerships to develop advanced analytics as a key part of the “Research Hospital”
    • Develop and encourage research opportunities for junior doctors, nurses and other clinical staff across UCLH
    • Drive and lead research to understand and mitigate the impact of COVID-19 in global healthcare
  • 3. Operational excellence through EHRS and optimised processes

    • Use the capabilities of our Electronic Health Record System to transform how we deliver patient care e.g. virtual clinics
    • Following the impact of COVID-19 on routine services, ensure patients on routine pathways are clinically prioritised and have clear expectations of timescales for treatment
    • Shorten waits for patients in our emergency department and shorten the time patients wait for discharge from the trust
    • Deliver clinically appropriate prioritised pathways for patients on cancer pathways, ensuring they are protected as far as possible from risks of COVID-19 and looking for opportunities to shorten waits where possible.
    • As host of the cancer alliance, define and deliver the best approach for cancer recovery across North Central London (NCL), spanning early diagnosis, treatment and support for cancer patients.
      Work with wider London network to deliver expansion in critical care capacity
    • Work with local and specialist Sustainability and Transformation Partnership (STP) partners, including social care, to develop and implement a recovery plan post COVID-19, providing capacity to see the longest waiters through collaborative sharing of resources and prioritisation of patients across the STP as a whole.
    • Deliver our strategic programme for 2020/21: open the new clinical facility on Grafton Way; complete the redevelopment of our Emergency Department; complete the reorganisation of all sites to meet post-COVID-19 requirements, and work with stakeholders to agree the best solution for the Mount Vernon Cancer Centre transition
  • 4. Develop all of our diverse staff to deliver their potential and foster talent

    • Show care for all our staff by being a diverse and inclusive employer recognising the need to improve the experience of our black, Asian and minority ethnic staff
    • Provide excellent education and focused development opportunities, ensuring we are able to respond adequately to any future COVID-19 demands
    • Improve staff experience by encouraging better working relationships, offering more flexible and remote working, and focus on staff safety and well-being.
  • 5. Improve the financial sustainability of UCLH and the wider health economy

    • Play a lead role in developing an integrated care system in North Central London, enabling transformation of services and financial sustainability for UCLH and the wider system.
    • Achieve financial plan with a focus on controlling expenditure and ensuring underlying financial position is sustainable upon exiting national COVID-19 financial arrangements
    • Deliver productivity improvements utilising our strategic investments to drive further improvement working closely within our Sustainability and Transformation Partnership to identify further opportunities.
    • Deliver our services sustainably by delivering on our Green Plan, including reduction of our carbon footprint.