Advanced communication skills training

This two day course for senior healthcare professionals will:

• Increase awareness of your own communication skills
• Explore strategies to improve quality of clinical communication Increase ability to deliver information effectively
• Increase confidence in responding to difficult communication situations Enhance inter-personal communication.

This is a highly-rated, evidence based course based on the Connected ACST, offered in a unique setting using expert actors and video feedback. Participants are expected to take part in all aspects of the course and attend both sessions.

The programme:

• Is experiental and learner led, providing the opportunity to work on individual clinical challenges.
• Includes discussion of research on communication in cancer care, interactive exercises and role-play in small groups with actors.
• Provides a safe and supportive environment to practise skills and receive feedback.
• Is led by accredited, nationally approved facilitators and is awarded CPD points and a certificate on completion.