What happens after seeing the doctor?
Your doctor will decide whether you need any follow up, by telephone or face to face, or whether your results can be communicated to you in a letter.
Discharge
If you don't need any follow up, you will receive a letter with you results and a plan for your GP. You can also access your results via the MyCare online portal.
Telephone clinic
If needed, we will organise a telephone appointment to check up on your symptoms and our results. You and your GP will receive a letter in the post and on MyCare summarising the call.
The call will come form an unknown number so please ensure your phone is configured to receive calls from unknown numbers. Please be aware that although we endeavour to call you at your appointment time, sometimes calls may be delayed.
What if I miss the call?
If we can't get through to you by phone, we will write you and your GP a letter which you will also be able to access via MyCare.
Please be aware we aim to see people as soon as possible, however, on busy days this process can take over 4 hours.
Consultant clinic
If the doctor who sees you feels you need to be seen again, then they will book you in to another face to face appointment.
Admission
If you are unwell and the doctor feels you need admission to hospital, then this will be discussed in the appointment.
How long does it take to get results?
Routine bloods will usually take 24-48 hours. These include blood tests to check your kidneys, liver and inflammation markers. More specialist tests may take 2 weeks or more.
Where do I provide urine/stool samples?
Whilst waiting for the doctor, you can provide urine or stool samples requested by the nurse and drop them off in ‘the sample room’. This can be found next to the toilets by following the purple arrows. If you cannot produce a sample, you can drop them off in the sample room another day or post it to the address found below. Please ask us for advice on how to post your samples.
You can attend our walk-in clinic without an appointment or referral (even without access to public funds) if:
It is essential you contact the Hospital for Tropical Diseases Administrative team before attending the walk-in clinic so you can be booked in for a telephone triage consultation (see contact details below).
This service is not for people who:
- Have not travelled to a tropical country within the last 12 months
- Are less than 16 years of age- unwell children should be taken to the nearest emergency department
- Have been seen in the clinic before with the same medical problem You have returned from the tropics within the last 12 months
Contact details
The Hospital for Tropical Diseases,
2nd Floor, Mortimer Market Centre
Capper Street, London
WC1E 6JB
020 3447 5968
Switchboard: 020 3456 7890
Email: uclh.
Further information
Have you travelled to a tropical country in the last 6-12 months and are you acutely unwell? You can be seen in our emergency walk-in clinic Monday to Friday 9am-4pm
Our travel medicine service offers specialist travel advice including for individuals with complex health conditions.
We offer this on a privately and via NHS referral basis. Please contact: uclh.