Outpatients clinics during COVID-19

Our outpatient clinics will be predominantly virtual.

• We are maintaining outpatient activity wherever possible

• Clinicians will aim to call patients at the agreed time, but occasionally may call at a later time than stated

• Seeing patients virtually will protect wait times for urgent patients.

Please continue to refer via the NHS e-referral service:

• If there are no slots available, then refer using 'Defer to Provider'

• Some services will be changing to a referral assessment service, where the referral will be triaged before booking. The patient booking team will then contact patients with appointments.

• Continue to use the advice and guidance function of the e-referral service.