Transport services 

  • We are sorry that UCLH is experiencing delays with hospital transport.

    This means that you may have to wait longer than you might expect for transport to pick you up and take you home. If you are on any medication then please bring it with you, along with any refreshments you feel you may need if you are subjected to a long wait to go home.

    If you are able to travel to your appointment and back home using your own transport or public transport, you may decide to do so as it might be quicker. Please note that there is no parking and limited disabled parking at UCH. Please check the ‘Our Hospitals’ pages for more information.

    We are working with our transport providers G4S to make improvements to the service and reduce the delays.

  • About the service

    G4S is our main provider of non-emergency patient transport services.

    Eligibility criteria

    The service provides a non-emergency patient transport service to patients eligible under Department of Health criteria.

    Service performance

    We aim to bring 90 per cent of patients to the hospital in time for their appointment and collect 90 per cent within one hour for their homeward journey.

    Patient information

 Contact details

Transport services
Ground Floor North
250 Euston Rd
London NW1 2PG

Patient enquiries
Telephone: 020 3456 7010

GP enquiries
Telephone: 020 3447 9699
Fax: 020 3447 9354 / 020 3447 9673

Service manager - Pratik Patel

 Useful links