Critical care 

Critical care incorporates general adult intensive care, high-dependency, the Post-Anaesthetic Care Unit (PACU), critical care outreach and the Critical Care Follow-up Clinic. The Critical Care Unit has 35 beds on the third floor of the tower at University College Hospital and 9 beds on the first floor of the Westmoreland street site.  All of these beds are managed and staffed by the same large multidisciplinary team. All care is consultant-led.

There are currently fourteen critical care consultants, who together provide 24-hour cover for the unit. There are strong links with University College London: five consultants have joint appointments and we have three professors amongst our consultant team. Critical care, along with anaesthesia, is one of the main themes in the UCLH Comprehensive Biomedical Research Centre (CBRC), which is the only CBRC in the country to have this theme.

The critical care outreach service is available 24/7.  It is led by a nurse consultant and includes a Patient Emergency Response and Resuscitation Team (PERRT) that provides prompt, skilled support for all staff across the hospital caring for at-risk and deteriorating patients. It also follows-up patients discharged from the Critical Care Unit, in order to optimise their recovery. The service reduces cardiac arrests, the morbidity, mortality and hospital stay of high-risk patients.

The Critical Care Follow-up Clinic is consultant-led, but the patient is also seen by a clinical nurse specialist and has the opportunity to be seen by the unit’s clinical psychologist. All patients who have been discharged from hospital, and were in critical care for three or more days, are routinely invited to book an appointment.

Service performance

The UCLH Critical Care Unit is one of the largest units in the country, providing a high standard of care for over 3000 patients per year. National intensive care audits have shown that our survival rates are among the highest in the country.

Patient support services

  • The unit is supported by a multi-denominational chaplaincy department.
  • A clinical psychologist is available via appointment to support patients and relatives.
  • There is a relatives’ room on the unit for daytime use and evenings up to 22:00. Advice is available for relatives regarding local accommodation if required.
  • Patients are supported by our extensive multidisciplinary team including doctors, nurses, physiotherapists, pharmacists, a dietician and other members for the team.

Patient aftercare

  • On leaving critical care patients will be referred to one of our specialist wards. 
  • The critical care outreach service routinely follows up patients who have been on the unit for two or more days and have recently moved to the wards.
  • Patients who have stayed on the unit for three or more days will be invited to attend the critical care follow-up clinic. However, any critical care patient may have an appointment should they wish to have one.

 

University College Hospital critical care patient advisory group (UPAG)

Are you a former patient (or a relative or carer) of the critical care department at UCLH?

We want to provide high quality patient care and are keen to get feedback from patients about their experience so that they can tell us what we have done well and what we could do better

The critical care department has set up a group of  former critical care patients, their families and staff. The aim of the group is to share experiences and build a better understanding to ensure that we provide top quality patient care and patient experience. The group will represent the ‘patient voice’ for key decisions made about the department and how it is run.   We hold about four meetings per year.  The group is called UPAG (University College Hospital critical care patient advisory group).

We have also set up a a support group for former critical care patients and their families which you are welcome to join.

If you would like to join  the UPAG and share your views with us we would be delighted to hear from you. Alternatively you may just wish to come for the support element of the group. Contact Wendy Harris, Clinical Nurse Specialist for Critical Care follow up at wendy.harris@uclh.nhs.uk or Sue Row General Manager for Critical care at sue.row@uclh.nhs.uk for more information.

  • I would like to take this opportunity to thank you all for the excellent care you gave my husband while he was in your unit. You also showed considerable empathy to me and the family in what was a very difficult time.

  • To everyone who looked after me, my family have told me that the care you gave me was the very best and that you were all so helpful and kind. I’d like to thank you all from the bottom of my heart for saving me and my baby.

Professor Geoff Bellingan Critical care
Dr Jim Down Critical care, Anaesthesia and Perioperative Medicine, Theatres
Professor Michael (Monty) G Mythen Critical care, Anaesthesia and Perioperative Medicine, Theatres
Dr David Walker Colorectal cancer, Critical care, Anaesthesia and Perioperative Medicine
Prof Mervyn Singer Critical care
Dr David Brealey Critical care, Anaesthesia and Perioperative Medicine
Dr David Howell Critical care, Acute Medical Unit (AMU)
Dr Dorothy Wade Critical care
Dr John Goldstone Critical care
Dr Niall MacCallum Critical care, Anaesthesia and Perioperative Medicine
Dr Ramani Moonesinghe Critical care, Anaesthesia and Perioperative Medicine
Dr Rik Thomas Critical care, Anaesthesia and Perioperative Medicine
Dr Sara Polhill Critical care, Anaesthesia and Perioperative Medicine
Dr Steve Harris Critical care, Anaesthesia and Perioperative Medicine
Dr Alice Carter Critical care, Anaesthesia and Perioperative Medicine

 Contact details

Critical care
University College Hospital
3rd floor
235 Euston Road
London, NW1 2BU

Patient enquiries
Telephone: 020 3447 0300

GP enquiries
Telephone: 020 3447 0300
Fax: 020 3447 0380

Service manager - Sue Row
Email: sue.row@uclh.nhs.uk