Our Council of Governors, which is chaired by the trust’s chairman, is made up of 23 elected governors (four public; 13 UCLH patients; one carer of a patient and six staff) and 10 appointed governors from partner organisations representing our key stakeholders.
The Council of Governors is a valued and effective body advising the trust on issues that are important to patients and the wider community. It works with the trust to ensure it provides the best possible service to its patients.
The Council of Governors is not responsible for the day-to-day running of the trust but works with the board of directors to produce the trust’s future plans; it ensures that the voice of members and partners are used to inform the trust’s decisions. Its statutory responsibilities are described in the The UCLH constitution.
Governors chair the MembersMeets which provides an opportunity to chat with them. To read John Bird’s, patient governor, experience of chairing one of the sessions click here.
Watch the following video clip to learn more about the contribution of our governors and what made them join our Council of Governors.
In 2012 the trust published its revised membership development strategy. The objectives from the previous strategy, dated 2009, had had been delivered and a report summarising how those objectives were achieved can be found in appendix 1. The strategy sets out how, with support from governors, we will maintain, grow and engage our membership. The three strands of the strategy are:
- To build a membership that effectively represents the population the trust serves
- To communicate effectively with members
- To engage and encourage member involvement
Click here to download the membership development strategy.
The action plan to support delivery of the strategy is available upon request from the membership office. A report on progress against delivery is submitted annually to the Governing Body.
There are a number of different ways to get involved. Here are some recent examples:
- Training – It’s important for staff to understand what it is like to be on the receiving end of care. Patients have told us their stories about their experience through video, which has then been included in leadership training for staff.
- Focus groups – Women who gave birth at the Elizabeth Garrett Anderson Hospital were invited to discuss their experiences and identify areas for service improvement. These were then discussed with senior management who took action on the main themes that were identified.
- Quality improvement – Nurses worked with older adults to explore their experience of dignity in care using the creative arts. Participants were invited to make use of collage, movement/dance and sculpting with clay. The nurses and patients were able to learn and reflect together. One of the participants commented: “it’s a partnership, being given a voice and listened to, and people are prepared to learn”. There are always new and interesting opportunities to get involved.