National Hospital for Neurology and Neurosurgery at Cleveland Street 


The National Hospital for Neurosurgery at Cleveland Street opened its doors to patients on 4 April 2016.

This brand new centre was developed to provide a new home for our Pain Management Centre, a nationally recognized centre of excellence for people with longstanding pain. Set over two floors the centre has group rooms and consulting clinic rooms as well as procedure rooms.Some multiple sclerosis clinics and outpatient appointments for the National Prion Clinic are also held at the centre.

To find the centre on navigation systems like google maps, the best post code to use is W1T 4JD which is for the building opposite. The post code for 25 Cleveland Street shows the Fitzrovia area, not our centre.

 

Address

25 Cleveland Street
London
W1T 4AJ

Telephone

020 3448 4776
  • Travelling to the National Hospital for Neurology and Neurosurgery at Cleveland Street

  • Location

    The nearest underground stations are Goodge Street (0.3 miles), Tottenham Court Road (0.5 miles), and Oxford Street (0.6 miles). It takes about 10-15 minutes to walk from University College Hospital depending on mobility. Please allow extra time for this walk.
     
    The post code for the centre, W1T 4AJ, will only show you the Fitzrovia area.
     
    When using navigation systems use this post code, W1T 4JD. This will bring you to the building opposite the centre.
     
    The centre is on the border of the City of Westminster Council and Camden Council. Please see the following links for information on disabled parking:
     
     
  • By bus

    Euston Road (Euston Square Station) – numbers: 10, 18, 30, 73, 205, 390
    Tottenham Court Road (Goodge Street Station)- numbers: 10, 14, 24, 29, 73, 134, 390
    Oxford Street (Wardour Street) – numbers: 25, 55, 98
  • By Tube

    The nearest underground stations are Goodge Street (0.3 miles), Tottenham Court Road (0.5 miles), and Oxford Street (0.6 miles). It takes about 10-15 minutes to walk from University College Hospital depending on mobility. Please allow extra time for this walk.
  • Other information

  • Booking transport

  • Reclaiming transport fares

    If you are in receipt of benefits you may be entitled to reclaim transport fares when visiting the hospital for an inpatient or outpatient appointment. Please ask the clinic staff for an attendance form and take this to the appropriate hospital's Cashiers Office. Reimbursement can be made at the time of your visit if you can produce your benefit book.

  • Assisted rail travel for disabled passengers

    If you need assistance to plan or make a journey the National Rail Enquiries website provides information on the support available.

    The page provides a summary of the services available including a list of train companies and their access information.

    It is recommended that you book help 24 hours before you travel. This enables staff to give you as much information as possible before your travel; make alternative arrangements for you if the station is not step free or not staffed at the time you wish to travel; and ensure that there are enough staff for all the assistance requests at a station.

  • Congestion charge

    If you are driving to UCLH please be aware that most of our hospitals are within the congestion charge zone. Find out more about the congestion charge zone on the Transport for London website.

  • Parking (Blue Badge and Pay per Park)

    Access

    Access to the PMC is via the main entrance on 25 Cleveland Street.

    A drop off point is situated directly outside the entrance to the PMC and is adjoined on both sides by zig zag.

    Parking

    The PMC is situated on the boundary of Westminster and Camden Councils and parking restrictions vary between the two councils. For further information on parking restrictions please consult Camden or Westminster websites.

    There are a number of fee paying car parks in the area. Please click here for more details.

    There are three disabled parking bays located near to the Pain Management Centre. Please click here for a map of where these are.

    Additionally there are two dedicated UCLH disabled car parking spaces in the underground car park at 25 Cleveland Street, which can be accessed from Cleveland Street, see attached map. Dispensation notices are issued to UCLH patients with valid Blue Badges who are attending PMC appointments. They will not be issued to relatives, family or friends including Blue Badge holders bringing a non-Blue Badge holder patient to an appointment.

    To book a disabled car parking space you must book in advance, they cannot be issued on the day.

    To book a disabled car parking space, please contact:

    1. Email pmcparking@uclh.nhs.uk

    or

    1. Telephone: 020 3448 4776 or 3448 3065 or 3448 3066 or 3448 4552

    When you call you will need to provide the following details:

    • First name and surname of patient
    • Contact email address
    • Telephone number
    • Address if requesting dispensation notice to be posted
    • Appointment date and time

    Blue badge details:

    • Number
    • Expiry date
    • Issued by
    • Vehicle registration number

    Please also tell them how you would like the dispensation notice to be sent:

    email or posted. If posted, you will need to allow 5 working days for it to arrive with you so that you can have it in time for your appointment.

    If you are granted a dispensation notice, you will be allocated up to a maximum of 5 hours parking.

    A copy of the approved dispensation notice will be given to the buildings concierge.

    When you arrive to use the space

    When you are driving to the pain management centre please call the department approximately 5 minutes before your estimated arrival time. A staff member or volunteer will come to meet you and assist you to your parking space and then to your clinic appointment.

    Please drive up Cleveland Street, from Mortimer Street or Newman Street, and look for the car park entrance on the left, which is approx. 50 yards along the street.

    You will see full length closed brown doors with a barrier in front of it, please do not drive past this point but wait for a member of the pain management team to escort you to your parking space.

    If you have any queries or experience any difficulties with this process, please contact:

    1. Email pmcparking@uclh.nhs.uk

    Or

    1. Telephone: 020 3448 4776 or 3448 3065 or 3448 3066 or 3448 4552
  • Useful links and contacts

    Websites


    National Rail Enquiries: 08457 48 49 50
    London Travel Information: 020 7222 1234


    Patient information leaflets

 Useful links