Information alert

If you need a large print, audio, braille, easy-read, age-friendly or translated copy of this page, email the patient information team at uclh.patientinformation@nhs.net. We will do our best to meet your needs.

Outpatients is located on the Podium level 1

In Outpatients we see many patients, for a variety of different specialties. We have 50 dedicated clinic rooms for you and your clinician to discuss and plan your care.

Address

Outpatients, Podium 1
University College Hospital
235 Euston Road
London
NW1 2BU

Switchboard: 020 3456 7890

Pharmacy

Monday to Friday: 09:00–19:00
Saturday and Sunday: 09:00–13:00
Bank Holidays: 09:00–13:00 (closed on Christmas Day)
Tel: 020 7387 3117

Transport links

Nearest Tube stations
Euston Square (Metropolitan, Circle and Hammersmith and City Lines). Warren Street (Northern and Victoria Lines)

Buses
Buses 14, 24, 73, 134 and 390 will serve Tottenham Court Road north and southbound. The 73 (toward Oxford Circus) and the 390 (to Victoria) will stop outside University College Hospital on Euston Road. For more information about visiting UCLH go to https://www.uclh.nhs.uk/our-services/our-hospitals/university-college-hospital

Phlebotomy/Bloods

If you are here for bloods you can bypass the main reception desk. Bloods is situated in clinic E, you can either book an appointment, or choose walk in appointments. iPads on the wall will assist you to sign in for your blood test.

For further information regarding blood tests please visit our page Blood test department (Phlebotomy)

Pre-assessment

Pre-assessment is for patients who are being assessed before they have elective surgery. Pre-assessment is located in clinic D, and you do not need to check in at the main reception if you have an appointment there.

Clinics F, G, H, J and K

Your appointment letter may state the name of the clinic you should attend, however all patients except for bloods and pre-assessment will need to check in at the outpatient reception. The receptionist will then confirm which clinic your speciality is in.

Respiratory Diagnostics

Respiratory Diagnostics is situated in clinic E and F, and patients are seen here for Lung Function Tests and additional Respiratory services. You will need to report to main reception to check in.

Neurophysiology

Neurophysiology is located in clinic E, you will need to check in at reception before attending your appointment.

Patient Advice and Liaison Service (PALS)

Our PALS team are there to answer any questions you may have about UCLH services. To contact PALS call 020 3447 3042 or email UCLH.pals@nhs.net

Complaints

If you are not satisfied with any aspect of your experience at UCLH please speak to the person in charge of your care and they will try to resolve the issue directly. If you feel a formal complaint is appropriate, please email uclh.complaints@nhs.net or call 020 3447 7413

UCLH Charity

If you would like to donate to the UCLH Charity, please visit the UCLH Charity website.

Map of UCLH Podium 1 Outpatients

Welcome_to_Outpatients.PNG

Clinic D – Pre-assessment. Clinic E – Phlebotomy/Bloods, Neurophysiology/Lung Function. Lifts/Way Out – to lift lobby for UCLH Main Reception, Transport and Pharmacy.


Page last updated: 02 March 2026

Review due: 31 January 2028